Trust & Safety Coffee Chats

Trust & Safety Coffee Chats are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.

How It Works:

• Search for a host based on what you want to talk about.
• Sign-up using the host’s “Schedule a chat” button.
• Come prepared with questions and have a specific goal in mind.

Friendly Reminders:

• Be respectful of our hosts and their time. If you book time with a host, please show up or cancel the booking in advance if the time no longer works for you.
• The TSPA Code of Conduct applies to all resources, spaces, and programming, even if you’re not a TSPA member.
• If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling.
• Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.
• Double check the time zone when booking. Our hosts are located all over the globe.

If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!

Being new to T&S Being recently laid off BIPOC in T&S Compliance Cross-functional collaborations in T&S Data science Doing T&S at a start-up External engagement in T&S Growing in my T&S career Informational interview Interviewing tips Managing a T&S team Negotiating compensation Policy in T&S Privacy tune-up Product in T&S Research in T&S Resume review Role specific guidance T&S ecosystems T&S for infrastructure T&S for marginalized groups T&S in APAC T&S in EMEA T&S strategy Transitioning from academia to T&S Transitioning from government to T&S Transitioning from Healthcare to T&S Transitioning from NGO to T&S Transitioning my career

Analytics & Data Science Communications Engineering Legal & Law Enforcement Non-Profit Operations Policy Product Public Policy Research

Laura DeBenedetto

she/her

Product Policy Manager, Meta

Coffee Hosts Program Mentor Laura is passionate about solving safety … Read more Coffee Hosts Program Mentor Laura is passionate about solving safety issues across platforms through clear, consistent policies. She began her work in Trust and Safety on an operational team focusing on hate speech and graphic violence at Meta and worked closely with product and policy teams to ensure they could enforce against these abuses efficiently while maintaining a nuanced approach. Since then, Laura has acquired extensive experience across a number of technology companies where she has focused on violent extremism, child safety, and behavioural policy development. Now back at Meta, Laura focuses on product policy for WhatsApp and is pursuing a Masters in AI Ethics at Cambridge. Laura is super excited to discuss safety policies, career development, and best practices for inter-company collaboration on sensitive policy issues. Read less

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Laura Dunne

she/her

Head of Music and Gated Content Policy, Spotify

Based in Dublin, Laura has 11+ years of experience in … Read more global content policy development & enforcement, with particular skills in working with UGC. She started in content moderation at Youtube and has worked in T&S policy at SoundCloud (5 years), Twitter (4.5 years), and now at Spotify, where she heads up policy development for music and gated content. Laura has expertise across a wide variety of safety issues (notably harm, privacy & freedom of expression) and has experience working in: strategic policy development, content moderation, public policy & advocacy, legal requests, crisis comms, incident management, policy comms, automation, and transparency reporting. Read less

TSPA Members Only

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Laura Markell

she/her

Sr. Program Manager, Trust & Safety, Google

Laura has 14 years of experience in trust & safety, … Read more online advertising, and content policy, as well as four years of experience in people management. Since July 2022, she’s been a Senior Program Manager in Google’s Trust & Safety team, spearheading strategic org-wide policy programs within Google’s highest priority trust risk areas (Kids & Family, Civics, Health, Information Quality). Read less

TSPA Members Only

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Louis-Victor de Franssu

CEO & Co-founder, Tremau

Louis-Victor is the co-founder and CEO of Tremau, a T&S … Read more startup that helps online platforms comply in changing regulatory environment. Prior to Tremau, Louis-Victor was deputy to the French Ambassador for Digital Affairs. In this role, he specialized in issues related to tackling illegal content online and disinformation, including leading France’s work on the Christchurch Call to Action and the OECD transparency reporting framework. Prior to joining the Ministry for Europe and Foreign Affairs, Louis-Victor worked for a leading non-financial risk management consulting firm within the financial industry. Louis-Victor holds an MBA from INSEAD and BA from the University of Notre Dame. Read less

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Margaret Duangpanya

she/her

Sr. Manager, Legal Content Policy, LinkedIn

Margaret (‘Marg’) is a Senior Legal Content Policy Manager at … Read more LinkedIn. Currently based out of Singapore, Marg leads the Account & Behavioral Integrity Policy pillar for LinkedIn’s Digital Safety organization where she and her team work to develop principled and equitable policy solutions to account safety issues at scale. Prior to LinkedIn, Marg worked various roles at the intersection of ops, policy, and law in the SF Bay Area tech circuit before relocating to Singapore to build out a new regulatory, compliance, and legal escalations team at Meta. With over 7+ years working in trust, Marg has extensive experience in global content regulatory frameworks (POFMA, DSA, OSA, EU Code of Practice on Disinfo etc.), policy dev + implementation, and crisis response – often leveraging her background as an attorney to design robust strategies to mitigate online harm. Marg is passionate about connecting with folks interested in, or already a part of, the industry and is looking forward to meeting with you soon! Read less

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Mark Reitblatt

he/him

Software Engineering Manager, Meta

Mark is a software engineering manager with seven years of … Read more professional experience (five as an Individual Contributor), joining Facebook (now Meta) directly after completing a PhD in Computer Science at Cornell. Before his PhD, he worked brief stints at a number of companies, including doing pre-silicon verification at Intel. Mark has been working in the Integrity org at Meta since 2018. In that time, he’s been primarily working on Crisis Response process, programs, and tooling. In the course of responding to crises, he’s had the opportunity to touch almost every aspect of Trust and Safety, ranging from policy, operations, product management, scaled review, measurement, ML and automation, to internal tooling and infrastructure. As a general rule, if it can break and cause an issue in a crisis, he’s probably had to deep dive and fire fight on it. Mark is mainly looking to host other engineers or engineering managers interested in or working in the T&S space, but happy to talk to anyone. He’s currently working remotely out of Seattle, but was previously in the SF Bay Area for several years. Read less

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Matt Ramirez

he/him

Content Policy Liaison, Meta

Hi friends! Matt has spent much of his career working … Read more in electoral politics, capping his public service experience off as an advisor to Speaker Pelosi. He’s worn a number of hats under policy, communications, strategy, and coalition management. While on Capitol Hill, Matt served as Vice President to the LGBTQ Staff Association, where he worked to hire over 100 staffers to various offices via interview prep, resume review, and other professional development resources. Now, he works with Meta’s content policy organization on transparency and policy development. He lives in San Francisco and has two formal years of trust and safety experience, and nine years of formal political experience. Read less

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Matthew Soeth

he/him

Executive Director, Thriving in Games Group (TIGG)

Matthew Soeth is the Executive Director of the Thriving in … Read more Games Group, a global nonprofit supporting video game development and fostering safe online spaces. With a background in business development for tech startups and large platforms, including serving on TikTok’s Global Trust & Safety Team, and head of trust and Safety at Spectrum Labs, he has extensive experience in creator support, and brand safety. He also co-founded the Social Media Helpline, the first U.S. support service for schools addressing social media challenges. A former educator with 15 years of experience, Matt developed policies and resources for online safety in schools and continues to advise nonprofits like the Aaron Judge ALL RISE Foundation. Read less

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Michael Swenson

he/they

Safety Policy Manager, Safety & Wellbeing, Meta

Michael Swenson most recently led the Policy Programs team at … Read more Discord, where they oversee a variety of programs that facilitate direct connections between Discord’s many safety and policy-focused teams with users, moderators, academics, and industry practitioners. Their team engaged in dialogue, research, and education surrounding topics of platform governance, policy acumen and praxis, as well as education and co-creative approaches to facing the platform’s toughest safety challenges. In their prior work, Michael worked in the digital marketing space and in academia, and also has spent many years in online community spaces, helping lead dozens of communities most recently on the Reddit platform. They studied religion and ethics in modern society at Duke University, where they researched religious and political extremism through the lens of post-colonial era critical social theory and anthropological approaches to communities of practice. They also spent several years doing Computer Science work at the Georgia Institute of Technology, where they focused on human-centered design, ethics in AI and ML, and educational technology at scale. Read less

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Nikhil Teggi

Partner, Saachi Legal

I'm a tech and privacy lawyer with 10+ years of … Read more experience advising on trust and safety (primarily online terms, content, and T&S policies), emerging tech, and data privacy. My work involves providing strategic counsel on legal, policy, risk management, regulatory compliance, and governance issues relating to tech products and services. I have advised hundreds of tech startups and thousands of founders, worked closely with senior management, led cross-functional teams for clients, and provided transactional advisory for large multi-country technology contracts. At present I’m the founding partner at Saachi Legal, a tech legal firm based in Bengaluru, India. With specific reference to T&S roles and activities, several of my clients have been tech startups / platforms with varying user base in domains including social media, fintech, edtech, and health tech. I have worked with, advised, and trained internal teams at these organisations drafting and reviewing policies on content, acceptable user behaviour, data, privacy, etc. In addition, I have a deep interest in emerging tech, data, AI, and cybersecurity, and keen desire to understand the matters I provide advise on. Consequently, I hold a variety of technical and other certifications including on AI, AI governance, and privacy. I’m also presently a mentor with All Tech is Human, for data privacy and tech policy, and would love to mentor TSPA members as best I can. Read less

TSPA Members Only

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Nitesh Shivapooja

he/him

Manager, Google Cloud Trust & Safety, Google

Nitesh has been in the Trust & Safety space for … Read more over 10 years, all at Google. He has had the opportunity to work as an IC and manager, and has built teams from the ground up. Nitesh has also developed and executed anti-abuse strategies for various categories of products including Search, G+, Google Drive, Calendar, and others. His team also works on identifying various abuses ranging from Chia mining on Cloud, scaled abuse like spammy notifications/emails and sensitive and egregious content like terrorist content, sexually explicit content, and hate speech. Read less

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Nivedita Mishra

she/her

Partner Manager, Meta

Nivedita has expertise in: Internet Trust and Safety, Content Moderation, … Read more Operations, Mentoring, Team Management, Vendor Management, Project Management. She has more than 15 years experience in the tech industry with 12+ years at Meta across different T&S Operations teams, almost two years at Deloitte on business analysis and content management, and almost one year and two months at Magna Infotech on content management. Nivedita is located in Hyderabad, India (India Standard Time). Read less

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