Privacy Policy

Last updated: April 20, 2021

Thank you for visiting the Trust & Safety Professional Association’s (”TSPA”, “we”, “us”, or “our”) site (the “Site”). In this privacy policy (the “Privacy Policy”), we explain how we collect, use, and share information about our users (“users”, “you”, or “your”). By using our Site, you agree to the collection, use, and sharing of your information and other procedures described in this Privacy Policy. Beyond the Privacy Policy, your use of our Site is also subject to our Terms of Service.

Table of Contents

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. THIRD PARTIES
  6. SECURITY
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. INTERNATIONAL USERS
  9. UPDATES TO THIS POLICY
  10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DO WE COLLECT?

We may collect a variety of information from or about you or your devices from various sources, as described below.

INFORMATION YOU PROVIDE TO US.

Registration and Profile Information. If you sign up for an account, we may ask for profile information such as your name, username, email, password, date of birth, and the type of trust and safety work that you do. We may also receive this information from entities such as your employer if they choose to provide membership to you.

Communications. When you sign up to receive information or other communications from us or contact us directly, we may receive information such as your email address, name, phone number, and physical address, the contents of the message and any attachments you send to us, and any other information you choose to provide. You can unsubscribe from our promotional emails via the link provided in the emails. Please note that, even if you opt out of receiving promotional messages from us, you may continue to receive administrative messages from us.

INFORMATION WE COLLECT WHEN YOU USE OUR SITE.

Location Information. When you use our Site, we may receive your precise location information and/or infer your general location information, for example, by using your IP address. Please review your device’s operating system settings and your Web browser’s “Help” file to learn how you can control the sharing of your precise location information.

Device and Usage Information. When you use our Site, we or our vendors automatically collect information about you and the device, browser, and/or software you use to access the Site and how you interact with the Site, such as your internet protocol address, browser type, operating system version, the pages or other content you view, the searches you conduct, and the dates and times of your visits.

INFORMATION WE RECEIVE FROM THIRD PARTIES.

Information from Third Party Services. We may receive additional information about you from third parties — such as our advertising partners, vendors, and service providers — and combine it with other information we have about you.

2. HOW DO WE USE YOUR INFORMATION?

We may use the information we collect for the following purposes: 

To provide, maintain, improve, and enhance our Site or the services we provide to you. 

To personalize your experience on our Site, such as by providing tailored content and recommendations.

To understand and analyze how you use our Site and our services, such as by conducting data analysis, identifying usage trends, and assessing the quality of our communications.

To develop new products, services, features, and functionality.

To communicate with you, provide you with updates and other information relating to our Site and related services, provide information that you request, respond to comments and questions, and otherwise provide customer support.

For marketing and advertising purposes, such as developing and providing promotional materials that may be relevant, valuable, or otherwise of interest to you.

To find, prevent, and respond to fraud, security, and other trust and safety issues that may arise, or to otherwise prevent harm.

For compliance purposes, including to enforce our Terms of Service and other legal rights, to respond to legal requests, and as otherwise may be required by applicable laws and regulations.

For other purposes for which we provide specific notice at the time the information is collected.

We may also use aggregated and/or de-identified information that cannot reasonably be used to identify you for any purpose, including but not limited to the purposes described above.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may share or transfer your information for a variety of purposes, as described below.

Vendors, Service Providers, Contractors, and Agents. We may share the information we collect with third party vendors, service providers, contractors and agents who perform services for us or on our behalf, such as email delivery, hosting services, and/or customer service.  

Analytics Partners. We use analytics services, such as Google Analytics and services provided by our website provider WordPress, to collect and process certain analytics data, such as the device and usage data described above. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. You can learn about WordPress’ practices by going to https://jetpack.com/support/privacy, where you can also find information about your privacy choices.       

Trust & Safety Foundation Project. We may share the information we collect, such as your name and email address, with the Trust & Safety Foundation Project at the Internet Education Foundation or successor entity, for purposes such as sending promotional materials that may interest you.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of any merger, sale, acquisition, liquidation, or transfer of all or a portion of our organization or assets. 

As Required by Law or Similar Disclosures. We may access, preserve, and/or disclose your information if we believe doing so is required, necessary, or appropriate to: enforce our Terms of Service or other legal rights; respond to legal requests; comply with applicable laws and regulations; protect your, our, or others’ rights, property, or safety; or otherwise to prevent harm.

Consent. We may also share your information with your permission.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We and our third party partners, such as advertising and analytics partners, may collect information using cookies and similar tracking technologies (like web beacons and pixels). Our third party partners may use these technologies to collect information about your online activities over time and across different websites and online services. If you are logged in to our site, these cookies may be associated with personally identifiable information you’ve provided to us or WordPress.

Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our site. We use this information for purposes such as to better understand how our Site is being used and to make improvements to the content and services we offer, as described above. 

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please review your Web browser’s “Help” file to learn how you may be able to modify your cookie settings. Please note that removing or rejecting cookies from our Site may impair the functionality of our Site.      

5. THIRD PARTIES

Our Site may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information that you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

6. SECURITY

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

7. CHILDREN

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Site is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us at admin@tspa.info.

8. INTERNATIONAL USERS

Our Site is hosted in the United States. If you choose to use our Site from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the United States to other countries or regions in connection with the storage and processing of data, fulfilling your requests, and operating our Site. By providing any information, including personal information, on or to our Site, you consent to such transfer, storage, and processing.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is posted. If we make material changes to this Privacy Policy, we will notify you through the Site, email, or other communication. 

10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this Privacy Policy, you may email us at admin@tspa.info or write to us at:

Trust & Safety Professional Association
2021 Fillmore Street #1125 
San Francisco, CA 94115
United States