Trust & Safety Coffee Chats

Trust & Safety Coffee Chats are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.

How It Works:

• Search for a host based on what you want to talk about.
• Sign-up using the host’s “Schedule a chat” button.
• Come prepared with questions and have a specific goal in mind.

Friendly Reminders:

• Be respectful of our hosts and their time. If you book time with a host, please show up or cancel the booking in advance if the time no longer works for you.
• The TSPA Code of Conduct applies to all resources, spaces, and programming, even if you’re not a TSPA member.
• If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling.
• Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.
• Double check the time zone when booking. Our hosts are located all over the globe.

If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!

Being new to T&S Being recently laid off BIPOC in T&S Compliance Cross-functional collaborations in T&S Data science Doing T&S at a start-up External engagement in T&S Growing in my T&S career Informational interview Interviewing tips Managing a T&S team Negotiating compensation Policy in T&S Privacy tune-up Product in T&S Research in T&S Resume review Role specific guidance T&S ecosystems T&S for infrastructure T&S for marginalized groups T&S in APAC T&S in EMEA T&S strategy Transitioning from academia to T&S Transitioning from government to T&S Transitioning from Healthcare to T&S Transitioning from NGO to T&S Transitioning my career

Analytics & Data Science Communications Engineering Legal & Law Enforcement Non-Profit Operations Policy Product Public Policy Research

Severo Guardado

he/him

Director, Trust & Safety Operations, Cantina AI

Sev Guardado is a seasoned leader in Trust & Safety, … Read more with a background in operations, investigations, compliance, and analytics. For over a decade, Sev has navigated through emergencies, facilitated rapid scaling, and fostered external engagement strategies in various capacities. As a former Director of Trust & Safety at Pinterest, Sev spearheaded the global operations team, ensuring the enforcement of content policies and mitigating risks on a platform catering to over 500 million monthly active users. His leadership extended across content moderation, intellectual property, law enforcement response, and privacy. Prior to his role at Pinterest, Sev held several positions at Facebook, where he helped scale the Trust & Safety function. This included building out teams doing business reporting and analytics, investigations into high-severity user safety issues, project management, and operations–up to and through the 2016 and 2020 US elections. Sev now works at Cantina AI as its Director of Trust & Safety Operations, building out a vision for how to moderate both human bot content and behavior. Read less

TSPA Members Only

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Shiwani Gupta

she/her

Manager T&S, Google Discover, Google

I lead Global trust & safety function for one of … Read more the premier Google search platforms with hundreds of millions of users. I have 12+ years experience in Org Building, Team management, and Ops analytics; with focus on trust and safety; across companies like Google, Bank of America, Commonwealth Games Delhi 2010. Outside of work I am a mom of two young kids and I am passionate about doodling for fun. Total T&S experience: 7 Located in bay area, timezone: PST Read less

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Siva Raghavva

Sr Director, Trust & Safety Practice, TaskUs

Siva has experience in the following areas: Content Policy Formulation … Read more Siva has experience in the following areas: Content Policy Formulation & Enforcement, Risk and Fraud Detection, Strategy & Consulting for Trust & Safety, Professional Coaching, and Career Counseling. Read less

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Sugata Basu

Director, Consumer Monetization, Google

Sugata Basu currently leads the Consumer Monetization team within Google … Read more T&S that spans across YouTube, Web and Apps. Prior to this she led the Inauthentic Behavior and Misinfo Ops teams within T&S at Meta and then Change Delivery at Twitter. She lives in the Bay Area and has expertise in organizational leadership, strategy and execution, people management, program management and operations. Read less

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Sujata Mukherjee

Sr Director – CX & Trust Product Management, Upwork

Sujata is a problem solver, trust & safety leader and … Read more digital anthropologist with 20 years building trusted product experiences, leading research and scaling CX functions. She is currently Senior Director of CX & Trust Product Management at Upwork, and previously led Trust & Safety research and operations functions at Google. Earlier in her career, she led incident management and delivery excellence programs at IBM and Genpact. Beyond this, she chairs the Global Majority Research Committee at the Trust & Safety Foundation and provides product advisory for several marketplace startups. Read less

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Tolga Bag

he/him

Manager, PR Escalations, Meta

Tolga is currently based in Dublin and works in T&S … Read more at Meta as a people manager in the Risk Management & Intelligence team. He has more than four years of T&S experience gained through complex investigations, global project management and leadership of diverse & high-performing teams to keep the platforms & community safe. Prior to Meta he worked for a global public affairs agency for more than four years, conducting external crisis management, media relations and strategic communications campaigns for clients. Earlier in his career he worked in think tank and political risk sectors. Read less

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Tyler Bailey

He/Him

Sr. Director, Trust and Safety, Thumbtack

Tyler Bailey currently leads global Trust and Safety operations at … Read more Thumbtack. Since joining Thumbtack in 2014, he’s led his team through several growth stages, honing operational excellence and providing a human-first approach to Trust and Safety. Tyler has overseen the launch of a Thumbtack Guarantee, created highly effective tools, and built more inclusive Trust and Safety processes with his team. Tyler enjoys collaborating with Thumbtack alumni and sharing knowledge and expertise to drive Trust and Safety forward as an industry. Read less

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Vaishnavi J

she/her

Vyanams Strategies (VYS), Founder and Principal

Vaishnavi is the founder and principal of Vyanams Strategies (Vys), … Read more

helping companies, civil society, and governments build healthier online communities for young people. Vys leverages extensive industry experience at leading technology companies to develop tactical product and policy solutions for child safety and privacy. Through a combination of red teaming, product development, and policy guidance, Vys helps companies mitigate child safety risks and integrate age-appropriate design into their products.

An expert in online child safety, privacy, and age-appropriate design, Vaishnavi has held significant roles in the tech industry. She was previously the head of youth policy at Meta,  supporting age-appropriate design across Instagram, Facebook, VR, and messaging services. She previously led Twitter’s video content policies, was their first head of safety in APAC, and served as Google’s central child safety policy lead for APAC. Vaishnavi is a recognized commentator on youth and technology, featured across BBC, NPR, CNN, Washington Post, Wall Street Journal, New York Times, and Rolling Stone. Outside of work, Vaishnavi serves on the board of directors at the Integrity Institute, the board of advisors at the Sustainable Media Center, and is a working group member of the Generative Identity Initiative at the Institute for Security and Technology.

 

TSPA Members Only

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Vejeps Ephi Kingsly

Asst. Vice President and Lead – Trust and Safety Practice and Strategy, Genpact

I believe technology's purpose is to serve in our human experience. … Read more

A principle that has guided me in my work at the intersection of strategy, technology, and digital trust. In my current role, I partner across a global canvas of platforms across social, e-commerce, gaming, SaaS, healthcare, advertising, AI, media, payments, and others, operating in 45 markets and impacting communities and businesses in over 100 different languages.

My focus has always been on the future, anticipating the needs of the industry and architecting solutions and building programs to address the evolving needs of technology and humanity at large. In the recent past, I have been focused on fostering the right partnership between human intuition and AI. Evolving not just the capabilities of AI but also systemically transforming a workforce that is professionally skilled to adapt to the new ways of collaborating with AI and is super-specialized. Which I term as the “Technomorphic Specialist Workforce.”

My work extends into diverse leadership and advisory roles between governance and innovation. My intellectual dexterities are sharpened by my passions: the complex systems of aviation, balanced by the deep human narrative found in books. Yet, my true anchor remains the life lessons and lived experiences while asking the perpetual question- What’s next?

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Vijai Radhakrishna

Coffee Chats Host Mentor; Senior Manager, OSINT, T&S, Google

Vijai is a people leader in the Intelligence team for … Read more Trust and Safety at Google. He has been working for over a decade across different teams across the Abuse and Trust and Safety horizontals from analyst to product manager to people leader. With a background in Data Sciences and Product Management from UC Berkeley, his focus is on using technological interventions to structure and attempt to solve abuse at scale. He is currently leading Intelligence Collection efforts to keep Google products informed of upcoming risks and identify creative solutions to maximize impact. Vijai volunteers his time as a Coffee Chats Mentor, helping shape the program and assisting Coffee Hosts. He’s looking forward to getting to know all of you and supporting you on your journey! Read less

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Vina Paglicawan

Senior Director for Wellness + Resiliency, TaskUs

Vina is a credentialed professional coach by ICF (International Coaching … Read more Vina is a credentialed professional coach by ICF (International Coaching Federation) and is currently Senior Director for Wellness and Resiliency for TaskUs, leading a team 50 Senior Managers and Life Coaches supporting more than 42,000 Teammates across Asia. Prior to this role, Vina was an Independent Executive and Leadership Coach and Organization Development Consultant for more than 4 years serving multiple industries. She has more than 30 years of extensive experience in leadership, organization development, and learning – strategizing and implementing organization-wide initiatives and programs that support the business. She has designed and led the execution of learning and development programs for different leadership levels across different organizations (outsourcing, shared services, information technology, software engineering, academe, manufacturing, and financial services) Read less

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Vincent Courson

T&S Partnerships Manager, Google

Vincent started in the T&S world as an anti-abuse analyst … Read more for Google’s Organic Search product, learning the ropes of policies, tools, trainings, enforcement and other elements of traditional T&S workflows. He then spent some years doing external communication of the abuse guidelines and best practices for website owners, which allowed him to hone public-speaking, program management, and user feedback skills. Since 2020, Vincent has been focusing on T&S Partnerships, working with ecosystem representatives (private companies, NGOs, LEAs, and more) to protect users across the whole tech landscape. Read less

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