Trust & Safety Coffee Chats

Trust & Safety Coffee Chats are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.

How It Works:

• Search for a host based on what you want to talk about.
• Sign-up using the host’s “Schedule a chat” button.
• Come prepared with questions and have a specific goal in mind.

Friendly Reminders:

• Be respectful of our hosts and their time.
• The TSPA Code of Conduct applies to all resources, spaces, and programming, even if you’re not a TSPA member.
• If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling.
• Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.

If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!

Being new to T&S Being recently laid off BIPOC in T&S Compliance Cross-functional collaborations in T&S Data science Doing T&S at a start-up External engagement in T&S Growing in my T&S career Informational interview Interviewing tips Managing a T&S team Negotiating compensation Policy in T&S Privacy tune-up Product in T&S Research in T&S Resume review Role specific guidance T&S ecosystems T&S for infrastructure T&S for marginalized groups T&S in APAC T&S in EMEA T&S strategy Transitioning from academia to T&S Transitioning from government to T&S Transitioning from Healthcare to T&S Transitioning from NGO to T&S

Analytics & Data Science Communications Engineering Legal & Law Enforcement Non-Profit Operations Policy Product Public Policy Research

Jasmin Aceman

she/her

Project Manager, Meta

Jasmin is a project manager at Meta, where she focuses … Read more on hate speech. As a project manager, she works with many cross-functional partners, such as policy, product, data science, and ML engineering. Her main focus is on capacity management and efficiency. A big part of Jasmin’s current role involves influencing a diverse set of stakeholders behind a common goal, improving existing processes or standing up new ones, in order to align with company goals and the overall T&S mission. Her expertise is within stakeholder management, hate speech, data analysis, risk mitigation, and regulations. Jasmin has been located in Dublin (GMT) for the past five years, but she studied in Chicago for her MBA and MS degree in Management Information Systems. She previously worked for Indeed in Austin, Texas, as an International Operations Analyst, with focus on localization efforts of the company’s product offerings. Before starting her career in T&S, she worked for the German market team at Meta, where she focused on risk mitigation and regulations. Besides English, Jasmin also speaks German, French, and Spanish. Read less

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Vincent Courson

T&S Partnerships Manager, Google

Vincent started in the T&S world as an anti-abuse analyst … Read more for Google’s Organic Search product, learning the ropes of policies, tools, trainings, enforcement and other elements of traditional T&S workflows. He then spent some years doing external communication of the abuse guidelines and best practices for website owners, which allowed him to hone public-speaking, program management, and user feedback skills. Since 2020, Vincent has been focusing on T&S Partnerships, working with ecosystem representatives (private companies, NGOs, LEAs, and more) to protect users across the whole tech landscape. Read less

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Alicia Blum-Ross

she/her

Senior Director, Content Policy & Outreach, Twitch/Amazon

Alicia recently joined Twitch, a livestreaming platform owned by Amazon, … Read more as the Senior Director for Content Policy and Policy Outreach. Prior to coming to Twitch she worked at YouTube and Google in the Product/Compliance and Public Policy teams for four years. In her time at YouTube she helped create resources to support families like the YouTube parental supervised experience and Best Practices for family creators as well as launching compliance programs for new laws like the Age-Appropriate Design Code. While she has worked in industry T&S for a little over four years her career has spanned almost 20 years of work to support youth and caregivers on and offline. Before working in the tech industry she was an academic and media literacy educator, and co-authored the book Parenting for a Digital Future: How Hopes and Fears About Technology Shape Children’s Lives. She has appeared in press including NPR, the BBC, the Wall Street Journal, Fast Company, and more. Read less

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Rumana Ahmed

she/her

Content Policy Manager, Policy Development & Enforcement, Meta

Rumana is currently a Content Policy Associate Manager at Meta, based … Read more in Bay Area, California. She has 7+ years of experience in Trust & Safety, across Operations, Abuse Specialization, and Policy Development & Enforcement. She has had the opportunity to be both, and IC and a manager – working on building teams from ground up. Having worked in APAC, EMEA, and now in the NA region, she has developed a deep understanding of both, the global landscape and the region-specific nuances of T&S issues. In her current role, she focuses on building and managing policy development & launch processes; with the goal to continually improve efficiency, legitimacy, and transparency. Read less

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James Freedman Aponte

he/him

Director Product Marketing, Business Integrity, Meta

James Freedman Aponte is Meta’s Director of Product Marketing for … Read more Integrity. In this role, he is focused on building products and policies that deliver safe, high-quality, and trusted experiences for users and businesses across ads, shopping, and messaging on Facebook, Instagram, and WhatsApp. Prior to joining Meta, James helped build and grow products in various industries throughout his 20+ year career. Most recently, he led Google’s Trust & Safety Strategy and Operations team, where he managed the oversight of the organization’s global priorities. Previously, James co-founded Contratan.do, an online services marketplace in Latin America, and managed several technology and banking products at Bank of America Merrill Lynch. James also spent several years in the aerospace and defense industry as an engineer, designing night vision technologies and communication satellites. With a keen focus on equity and community impact, James has served on the Board of Directors of the Simmons YMCA and the Latin American Chamber of Commerce in Charlotte, North Carolina. He also co-chaired the Hispanic / LatinX Employee Resource Groups at Booz Allen Hamilton and Bank of America, and was named a Young Hispanic Corporate Achiever by the Hispanic Association on Corporate Responsibility. Read less

TSPA Members Only

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Justin Paine

He/Him/His

VP of Trust & Safety, Cloudflare

Justin is the VP of Trust & Safety at Cloudflare, … Read more and is located in the San Fransisco Bay Area. He leads a global team responsible for all Trust & Safety matters such as inbound abuse reporting, payment fraud, law enforcement requests for customer information, GDPR/CCPA privacy requests, and global policy creation in close collaboration with the Public Policy, Product Policy, and Legal teams. Justin represents Cloudflare with multiple public and private sector organizations. In his time at Cloudflare his focus has largely been on Trust & Safety for intermediary and infrastructure companies. More recently this focus has expanded to cover domain registrar services, and website/content hosting. Read less

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Louis-Victor de Franssu

CEO & Co-founder, Tremau

Louis-Victor is the co-founder and CEO of Tremau, a T&S … Read more startup that helps online platforms comply in changing regulatory environment. Prior to Tremau, Louis-Victor was deputy to the French Ambassador for Digital Affairs. In this role, he specialized in issues related to tackling illegal content online and disinformation, including leading France’s work on the Christchurch Call to Action and the OECD transparency reporting framework. Prior to joining the Ministry for Europe and Foreign Affairs, Louis-Victor worked for a leading non-financial risk management consulting firm within the financial industry. Louis-Victor holds an MBA from INSEAD and BA from the University of Notre Dame. Read less

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Dustin Kimmel

he/him

Sr. Manager of Trust & Safety, Vercel.com

As an early hire and lead on Twitter's User Safety … Read more Trust & Safety team, Dustin helped shape and scale Twitter’s T&S content policy/policy development processes and went on to create the Product Trust team at Twitter. He is the rare professional policy person that has also worked as a software engineer. He now runs Trust & Safety for Vercel, a web-hosting company, and—in prior eras—he has served as: a hardware startup founder, a National Science Foundation Principal Investigator, and as a designer for the Chicago Reader. Read less

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Laura Dunne

she/her

Head of Music and Gated Content Policy, Spotify

Based in Dublin, Laura has 11+ years of experience in … Read more global content policy development & enforcement, with particular skills in working with UGC. She started in content moderation at Youtube and has worked in T&S policy at SoundCloud (5 years), Twitter (4.5 years), and now at Spotify, where she heads up policy development for music and gated content. Laura has expertise across a wide variety of safety issues (notably harm, privacy & freedom of expression) and has experience working in: strategic policy development, content moderation, public policy & advocacy, legal requests, crisis comms, incident management, policy comms, automation, and transparency reporting. Read less

TSPA Members Only

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Vaishnavi J

she/her

Head of Youth Wellbeing, Meta

Vaishnavi is Head of Youth Wellbeing at Meta, working with … Read more internal policy and product teams as well as external experts to ensure Meta continues to build safe and healthy experiences for young people. At Meta, Vaishnavi’s team focuses on issues impacting young people, including issues such as bullying & harassment, body image, teen mental health, and teen wellbeing. She was previously Instagram’s Head of Safety & Wellbeing where she focussed on keeping the Instagram community safe online. Vaishnavi previously led Twitter’s video safety policy efforts, was Twitter’s first head of safety policy in the Asia-Pacific region, and began her career in tech policy working on online child safety and privacy policy issues at Google.  

TSPA Members Only

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Vijai Radhakrishna

Program Manager, Google

Vijai is a people leader in the Intelligence team for … Read more Trust and Safety at Google. He has been working over half a decade across different teams across the Abuse and Trust and Safety horizontals from analyst to product manager to people leader. With a background in Data Sciences and Product Management from UC Berkeley, his focus is on using technological interventions to structure and attempt to solve abuse at scale. He is currently leading Intelligence Collection efforts to keep Google products informed of upcoming risks and identify creative solutions to maximize impact.   When he’s not working, you can find him hiking, exploring food or looking up the new IoT or AI trend on the rise. He’s looking forward to getting to know all of you and supporting you on your journey! Read less

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Bethany Smith

she/her

Content Policy Manager, Niantic

Bethany started her tech policy career as a Fellow on … Read more the Twitter Public Policy team. While there, she discovered her love for Trust and Safety and was hired as a Site Policy Specialist. After almost three years, she joined Pinterest’s Content Policy team as a Content Policy Manager and then Senior Manager. She’s currently a Content Policy Manager at Niantic, the company that created PokémonGo. She is located in New York City EST. Read less

TSPA Members Only

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