Trust & Safety Coffee Hours are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals. Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.
Here’s how it works:
- Search for a host based on what you want to talk about. Sign-up using the host’s “Schedule a chat” link.
- Be respectful of our hosts and their time. Remember the TSPA Code of Conduct applies to all resources, spaces, and programming–even if you’re not a TSPA member.
- Because these one-on-one conversations are brief, come prepared with questions and have a specific goal in mind. If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling.
If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!
Deniz Atabey Alkan
Deniz currently leads the Integrity Operations team at Bumble, where she is focusing on finding scalable solutions to tackle abusive online behavior and improve Trust & Safety practices. Over the past eight years, she’s worked at Tiktok, Meta and Snapchat to develop an in-depth understanding of how to prevent abusive behavior based on product, process and policy interventions. In her day-to-day, she partners with various cross-functional teams such as Engineering, Data Science, Legal, Policy and local market teams to solve pain points related to ML development/training, review policies/protocols, operational KPIs and sensitive user/regulatory issues. Deniz is based in London.
Dona leads Content Policy at Reddit and has served on the TSPA Advisory Board for the past two years. She graduated with a Masters in Internal Law & Human rights many years ago in France, and she’s been working in T&S for about eight years. Dona has worked across the spectrum of legal policy & online operations, community/content policy development, product policy, anti-abuse backend integrations, and responsible innovation programs, at small and very large organizations (incl. a less than 100-people startup, Google, Airbnb, Twitter & Meta). She’s also super passionate about helping people get into T&S and/or navigating their early career in the space. Dona is located in Richmond, CA (PST).
As an early hire and lead on Twitter’s User Safety Trust & Safety team, Dustin helped shape and scale Twitter’s T&S content policy/policy development processes and went on to create the Product Trust team at Twitter. He is the rare professional policy person that has also worked as a software engineer. He now runs Trust & Safety for Vercel, a web-hosting company, and—in prior eras—he has served as: a hardware startup founder, a National Science Foundation Principal Investigator, and as a designer for the Chicago Reader.
Elif has been working in the Trust & Safety space for the past ten years. Elif joined Meta’s Content Policy team in 2018 as a people manager, also helping develop content policies specialized in misrepresentation and dangerous organizations and individuals policies. In 2020, Elif co-founded a new policy team that develops and scales policies to address account-level and behavioral abuse. Prior to her move to the policy world, Elif worked on payments compliance on Facebook’s Legal team. She wore many hats on this team including data analysis, KYC/AML/due diligence process design, operations, vendor management, supporting on-site regulatory audits and developing policies to ensure legal compliance. Elif is a certified anti-money laundering & counter-terrorist financing (ACAMS). She is located in Dublin, Ireland.
After working with policymakers and platform executives at the World Economic Forum on addressing online safety issues, I decided to get more in the nitty gritty of policy enforcement, safetytech, and scaled ops by joining one of the largest companies working to serve the tech industry with content moderation solutions.
I currently lead Global Policy for the Trust & Safety business at Teleperformance, bringing together practical capabilities, insights, and enforcement recommendations from a Policy perspective to improve digital safety for my clients in the e-commerce, gaming, dating, video sharing, and social media sectors.
Previously, I worked with the senior most government officials, business executives, academics and civil society experts to launch and lead the World Economic Forum’s Global Coalition for Digital Safety. I led the development of new policies, practices, and mechanisms for public-private cooperation to tackle harms online. I am passionate about creating a safer, more trustworthy internet for all users.
I currently live in Zurich and have over 12 years of work experience, of which 5 years are T&S related.
Hannah has worked on policy teams at Pinterest, Twitter, Meta and now AWS! She is an experienced communicator, organizer, and presenter, with a detailed understanding of the trust and safety policy ecosystem. She has experience in collaborating between technology companies and the civil sector, developing policies for content moderation, internet advertising, and creating product policies. Hannah is based in San Francisco in PST.
Inbal is the VP of Trust & Safety at ActiveFence, a Trust & Safety company that enables the biggest Trust & Safety teams to keep their users safe. Inbal had worked eight years as a senior manager in Google Trust & Safety where she managed 50 people and eight teams, ranging enforcement, escalation management, Intelligence and market specialists. Inbal is a proud winner of 2019 & 2020 Google’s “Inspire” award for her management qualities, and has built herself a reputation of a gifted people manager as per her cultivating talent and people-first approach. Before Google Inbal worked in the Cybersecurity field as an R&D manager at Imperva. Inbal comes from a military background, she served nine years as an Intelligence commanding officer in the military, where she took part in the 2003 Iraq war and played a critical role in counter-terrorism missions. Inbal’s experience in Trust & Safety, cybersecurity, intelligence and her many years in leadership roles positions her as a mentor in great demand.
TSPA Members Only
James Freedman Aponte
James Freedman Aponte is Meta’s Director of Product Marketing for Integrity. In this role, he is focused on building products and policies that deliver safe, high-quality, and trusted experiences for users and businesses across ads, shopping, and messaging on Facebook, Instagram, and WhatsApp. Prior to joining Meta, James helped build and grow products in various industries throughout his 20+ year career. Most recently, he led Google’s Trust & Safety Strategy and Operations team, where he managed the oversight of the organization’s global priorities. Previously, James co-founded Contratan.do, an online services marketplace in Latin America, and managed several technology and banking products at Bank of America Merrill Lynch. James also spent several years in the aerospace and defense industry as an engineer, designing night vision technologies and communication satellites. With a keen focus on equity and community impact, James has served on the Board of Directors of the Simmons YMCA and the Latin American Chamber of Commerce in Charlotte, North Carolina. He also co-chaired the Hispanic / LatinX Employee Resource Groups at Booz Allen Hamilton and Bank of America, and was named a Young Hispanic Corporate Achiever by the Hispanic Association on Corporate Responsibility.
TSPA Members Only
Jasmin is a project manager at Meta, where she focuses on hate speech. As a project manager, she works with many cross-functional partners, such as policy, product, data science, and ML engineering. Her main focus is on capacity management and efficiency. A big part of Jasmin’s current role involves influencing a diverse set of stakeholders behind a common goal, improving existing processes or standing up new ones, in order to align with company goals and the overall T&S mission. Her expertise is within stakeholder management, hate speech, data analysis, risk mitigation, and regulations. Jasmin has been located in Dublin (GMT) for the past five years, but she studied in Chicago for her MBA and MS degree in Management Information Systems. She previously worked for Indeed in Austin, Texas, as an International Operations Analyst, with focus on localization efforts of the company’s product offerings. Before starting her career in T&S, she worked for the German market team at Meta, where she focused on risk mitigation and regulations. Besides English, Jasmin also speaks German, French, and Spanish.
Working in child safety, online health promotion and online safety for the past 14 years. Current role at Google, leading CSAM and Child Safety policy development strategy. Previously at Meta focusing on prevention of child sexual abuse alongside supporting victims in a number of roles – including leading the child safety intel + investigations team; working as Child Safety, YouTube Kids and Livestream Policy Enforcement Manager – Lead (EMEA) at YouTube. Other roles include working for a second stint at Facebook and Instagram on non consensual intimate imagery and investigating and enforcing child safety cases. Formerly on ministerial advisory committee to Irish Government on youth work, deputy director of Ireland’s youth information website, SpunOut.ie and support worker for ISPCC/Childline. Background in social policy, social work, criminology and public health.
Jonathan has over 10 years of T&S and safety-related experience. He is currently the Head of APAC Trust & Safety Investigations at TikTok, where he leads a regional team of analysts to develop actionable intelligence and insights for improving platform safety.
Jonathan was previously at Twitch / Amazon, where he built up a regional law enforcement response team to handle investigations and threat analysis for egregious harms. He was also formerly a police officer in Singapore, and held a range of senior roles in criminal investigations, contingency planning operations, and incident management. He also represented Singapore at the United Nations General Assembly, and also chairs an advisory board for a primary educational institution. He is currently based in Singapore (UTC+8), and is happy to talk about navigating the transition process from government to T&S, learning paths for new T&S practitioners, as well as managing teams.
Justin is the VP of Trust & Safety at Cloudflare, and is located in the San Fransisco Bay Area. He leads a global team responsible for all Trust & Safety matters such as inbound abuse reporting, payment fraud, law enforcement requests for customer information, GDPR/CCPA privacy requests, and global policy creation in close collaboration with the Public Policy, Product Policy, and Legal teams. Justin represents Cloudflare with multiple public and private sector organizations. In his time at Cloudflare his focus has largely been on Trust & Safety for intermediary and infrastructure companies. More recently this focus has expanded to cover domain registrar services, and website/content hosting.