Trust & Safety Coffee Hours

Trust & Safety Coffee Hours are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.

Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.

Here’s how it works:

  • Review the profiles below, choose a host, and sign-up for a 20-minute chat using the host’s “Schedule a chat” link. Please note: hosts are listed in alphabetical order by first (or given) name, so make sure you look through all of the pages.
  • Some hosts are supporting only TSPA members at this time, and this is noted in their profile. If you’re a TSPA member, you’ll find these hosts and their “Schedule a chat” links on the TSPA Member Portal.
  • Be respectful of our hosts and their time. Remember the TSPA Code of Conduct applies to all resources, spaces, and programming–even if you’re not a TSPA member.
  • Because these one-on-one conversations are only 20-30 minutes, come prepared with questions and have a specific goal in mind. If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling time with a host.

If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!

Profile photo for Dave Willner

Dave Willner

he/him
Head of Trust & Safety, OpenAI

Dave Willner is the Head of Trust & Safety at OpenAI. He started his career in at Facebook helping users reset their passwords in 2008. He went on to join the company’s original team of moderators, write Facebook’s first systematic content policies, and build the team that maintains those rules to this day. After leaving Facebook in 2013 he consulted for several start ups before joining Airbnb in 2015 to build the Community Policy team. While there he also came to oversee Quality and Training for the Trust team. After leaving Airbnb in 2021 he joined OpenAI in early 2022.

 

Talk to Dave if you’re:

  • Early career
  • New to T&S
  • Recently laid off,
  • Doing T&S at a start-up
  • Managing a T&S team
  • Transitioning from academia to T&S
  • Transitioning from NGO to T&S
  • Transitioning from government to T&S
Schedule a chat
Deniz Atabey Alkan

Deniz Atabey Alkan

she/her
Product Policy Manager, TikTok

Deniz’s work focuses on finding innovative solutions to tackle abusive online behavior and improve Trust & Safety practices. Over the past eight years, she’s worked at Tiktok, Meta and Snapchat to develop an in-depth understanding of how to prevent abusive behavior based on product, process and policy interventions. Deniz has focused on developing content policies and product changes that impacted billions of users worldwide, as well as developing internal processes to improve the working experience of operations teams. In her day-to-day, she partners with various cross-functional teams such as Engineering, Data Science, Legal, Policy, Sales and local market teams to solve pain points related to ML development/training, review policies/protocols, operational KPIs and sensitive user/regulatory issues. Deniz is based in Dublin.

 

Talk to Deniz if you’re:

  • Early career
  • New to T&S
  • Recently laid off
  • Doing T&S at a start-ups
  • Transitioning from academia to T&S
  • Transitioning from NGO to T&S
  • Transitioning from government to T&S

 

TSPA Members Only

Schedule a chat
Profile photo for Dona Bellow

Dona Bellow

she/her
Content Policy Lead, Reddit

Dona leads Content Policy at Reddit and has served on the TSPA Advisory Board for the past two years. She graduated with a Masters in Internal Law & Human rights many years ago in France, and she’s been working in T&S for about eight years. Dona has worked across the spectrum of legal policy & online operations, community/content policy development, product policy, anti-abuse backend integrations, and responsible innovation programs, at small and very large organizations (incl. a less than 100-people startup, Google, Airbnb, Twitter & Meta). She’s also super passionate about helping people get into T&S and/or navigating their early career in the space. Dona is located in Richmond, CA (PST).

 

Talk to Dona if you’re:

  • Early career
  • New to T&S
  • Recently laid off
  • T&S at start-ups
  • Negotiating compensation
Schedule a chat
Profile photo for Elif Dibek

Elif Dibek

she/her
Content Policy Manager, Meta

Elif has been working in the Trust & Safety space for the past ten years. Elif joined Meta’s Content Policy team in 2018 as a people manager, also helping develop content policies specialised in misrepresentation and dangerous organisations & individuals policies. In 2020, Elif co-founded a new policy team that develops and scales policies to address account-level and behavioural abuse. Prior to her move to the policy world, Elif worked on payments compliance on Facebook’s Legal team. She wore many hats on this team including data analysis, KYC/AML/due diligence process design, operations, vendor management, supporting on-site regulatory audits and developing policies to ensure legal compliance. Elif is a certified anti-money laundering & counter-terrorist financing (ACAMS). She is located in Dublin, Ireland.

 

Talk to Elif if you’re:

  • Early career
  • Recently laid off
  • Managing a T&S team
Schedule a chat
Fadzai Madzingira

Fadzai Madzingira

she/her
Director, Salesforce

Fadzai Madzingira is a Director in the Office of Ethical and Humane Use at Salesforce. Her team is responsible for writing policies to ensure Salesforce technologies are not being used to facilitate harm and uphold basic human rights. Prior to this, she was the Global Hate Speech Content Policy Lead at Meta in the team responsible for writing and interpreting the Community Standards. Her work is shaped and led in wanting to keep people safe online, especially historically targeted communities who are often the targets of abuse. As a Rhodes Scholar from Zimbabwe, she read for a Bachelor of Civil Laws and a Master in Public Policy at Oxford University. Fadzai has worked in T&S for six years and is based in London.

 

Talk to Fadzai if you’re:

  • Recently laid off
  • Managing a T&S team
  • Transitioning from academia to T&S
  • Transitioning from government to T&S

 

TSPA Members Only

Schedule a chat
Hannah Miller

Hannah Miller

she/her
Senior Policy Manager, AWS

Hannah has worked on policy teams at Pinterest, Twitter, Meta and now AWS! She is an experienced communicator, organizer, and presenter, with a detailed understanding of the trust and safety policy ecosystem. She has experience in collaborating between technology companies and the civil sector, developing policies for content moderation, internet advertising, and creating product policies. Hannah is based in San Francisco in PST.

 

Talk to Hannah if you’re:

  • Early career
  • New to T&S
  • Recently laid off
Schedule a chat
Profile photo for Inbal Goldberger

Inbal Goldberger

she/her
VP Trust & Safety, ActiveFence

Inbal is the VP of Trust & Safety at ActiveFence, a Trust & Safety company that enables the biggest Trust & Safety teams to keep their users safe. Inbal had worked eight years as a senior manager in Google Trust & Safety where she managed 50 people and eight teams, ranging enforcement, escalation management, Intelligence and market specialists. Inbal is a proud winner of 2019 & 2020 Google’s “Inspire” award for her management qualities, and has built herself a reputation of a gifted people manager as per her cultivating talent and people-first approach. Before Google Inbal worked in the Cybersecurity field as an R&D manager at Imperva. Inbal comes from a military background, she served nine years as an Intelligence commanding officer in the military, where she took part in the 2003 Iraq war and played a critical role in counter-terrorism missions. Inbal’s experience in Trust & Safety, cybersecurity, intelligence and her many years in leadership roles positions her as a mentor in great demand.

 

Talk to Inbal if you’re:

  • Recently laid off
  • Doing T&S at a start-up
  • Managing a T&S team

 

TSPA Members Only

Schedule a chat
Profile photo for James Freedman Aponte

James Freedman Aponte

he/him
Director Product Marketing, Business Integrity, Meta

James Freedman Aponte is Meta’s Director of Product Marketing for Integrity. In this role, he is focused on building products and policies that deliver safe, high-quality, and trusted experiences for users and businesses across ads, shopping, and messaging on Facebook, Instagram, and WhatsApp. Prior to joining Meta, James helped build and grow products in various industries throughout his 20+ year career. Most recently, he led Google’s Trust & Safety Strategy and Operations team, where he managed the oversight of the organization’s global priorities. Previously, James co-founded Contratan.do, an online services marketplace in Latin America, and managed several technology and banking products at Bank of America Merrill Lynch. James also spent several years in the aerospace and defense industry as an engineer, designing night vision technologies and communication satellites. With a keen focus on equity and community impact, James has served on the Board of Directors of the Simmons YMCA and the Latin American Chamber of Commerce in Charlotte, North Carolina. He also co-chaired the Hispanic / LatinX Employee Resource Groups at Booz Allen Hamilton and Bank of America, and was named a Young Hispanic Corporate Achiever by the Hispanic Association on Corporate Responsibility.

 

Talk to James if you’re:

  • New to T&S
  • Recently laid off
  • Managing a T&S team

 

TSPA Members Only

Schedule a chat
TSPA logo

Jasmin Aceman

she/her
Project Manager, Meta

Jasmin is a project manager at Meta, where she focuses on hate speech. As a project manager, she works with many cross-functional partners, such as policy, product, data science, and ML engineering. Her main focus is on capacity management and efficiency. A big part of Jasmin’s current role involves influencing a diverse set of stakeholders behind a common goal, improving existing processes or standing up new ones, in order to align with company goals and the overall T&S mission. Her expertise is within stakeholder management, hate speech, data analysis, risk mitigation, and regulations. Jasmin has been located in Dublin (GMT) for the past five years, but she studied in Chicago for her MBA and MS degree in Management Information Systems. She previously worked for Indeed in Austin, Texas, as an International Operations Analyst, with focus on localization efforts of the company’s product offerings. Before starting her career in T&S, she worked for the German market team at Meta, where she focused on risk mitigation and regulations. Besides English, Jasmin also speaks German, French, and Spanish.

 

Talk to Jasmin if you’re:

  • Early career
  • New to T&S
  • Recently laid off
  • Doing T&S at a start-up
  • Managing a T&S team
  • Transitioning from academia to T&S
  • Transitioning from NGO to T&S
  • Transitioning from government to T&S
Schedule a chat
Jonathan Lim

Jonathan Lim

he/him
Law Enforcement Response Manager, APAC, Twitch/Amazon

Jonathan has more than 10 years of T&S and safety-related experience. He currently heads the APAC Law Enforcement Response Team at Twitch, where he built up a team to handle investigations, threat analysis, and crisis management for egregious harms. Jonathan was also formerly a police officer in Singapore, and held a range of senior roles in criminal investigations, contingency planning operations, and incident management. His final role before transiting to Trust & Safety was a Commanding Officer of a police precinct, where he led more than a hundred frontline officers across operations, investigations, and partnerships to keep southern-central Singapore safe. He also represented Singapore at the United Nations General Assembly, and also chairs an advisory board for a primary educational institution. He is currently based in Singapore (UTC+8), and is happy to talk about navigating the transition process from government to T&S, learning paths for new T&S practitioners, as well as managing teams.

 

Talk to Jonathan if you’re:

  • Early career
  • New to T&S
  • Managing a T&S team
  • Transitioning from government to T&S
Schedule a chat
Profile photo for Kaitlin Sullivan

Kaitlin Sullivan

she/her
Director of Content Policy, Meta

Kaitlin Sullivan is a Director of Content Policy at Meta, where she leads an international team that develops and scales policies to address account-level and behavioral abuse. She partners with Product and Operations teams to set company strategy for effective, transparent, and principled content moderation. Kaitlin regularly speaks on these issues at universities and conferences, including the Conference on Crimes Against Women, Content Moderation at Scale, and the Internet Governance Forum. Prior to joining Facebook in 2013, Kaitlin worked as a rape crisis advocate and educator at the YWCA of Silicon Valley.

 

Talk to Kaitlin if you’re:

  • Recently laid off
  • Managing a T&S team
  • Transitioning from NGO to T&S
Schedule a chat
Kevin Koehler

Kevin Koehler

he/him
Deputy Head of Case Screening and Product Lead, The Oversight Board

Kevin is a Trust & Safety pro with more than nine years of experience in the field, having worn many different hats, working on everything from moderation calls and operations planning, to policy writing and algorithmic detection, to legal process and government response. He is currently the Deputy Head of Case Screening and Product Lead at the Oversight Board Administration. His team supports a committee of Board Members who decide which cases the Board of global experts will review, choosing from among 1 million+ submitted annually by users appealing Facebook & Instagram’s content moderation decisions. He is also a product manager for internal tooling. Previously he was a longtime member of the Trust & Safety team at Automattic, working from startup mode to mature company on platforms such as WordPress.com, WooCommerce, Tumblr and others. Kevin is always happy to help on any subject, but some of his favorites are growing a T&S career, starting from non-tech backgrounds, tough choices on how we impact the world, and staying resilient. He travels constantly though you’ll typically find him available to chat on London or East Coast USA hours.

 

Talk to Kevin if you’re:

  • Early career
  • New to T&S
  • Recently laid off
  • Doing T&S at a start-ups
  • Transitioning from academia to T&S
  • Transitioning from NGO to T&S
  • Transitioning from government to T&S

 

TSPA Members Only

Schedule a chat
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