The Trust and Safety Curriculum is written by members of the TSPA’s Curriculum Development Working Group, who are trust and safety professionals. Through this curriculum, the authors and contributors are designing, developing, and democratizing the trust and safety body of knowledge by sharing their knowledge. Thank you for sharing your expertise with the trust and safety field. Listed below are the authors of the curriculum.
Key Functions & Roles
Author│Harsha Bhatlapenumarthy
Contributors│Eric Davis, Daphne Keller
Special Thanks│Kaofeng Lee, Charlotte Willner
Industry Overview
Authors│Jan Eissfeldt, Jeff Lazarus, Pia Shah
Special Thanks│Eric Davis, Eric Goldman, Kaofeng Lee, Amanda Menking, Cathryn Weems
Creating and Enforcing Policy
Authors│v1. James Gresham, Jan Eissfeldt, Dave Willner, Shannon Berri; v2. Jeff Lazarus, Harsha Bhatlapenumarthy
Contributors│Charlotte Willner, Kaitlin Sullivan
Special Thanks│Adelin Cai, Amanda Menking, Kaofeng Lee, Cathryn Weems, Pia Shah
Content Moderation and Operations
Authors│Harsha Bhatlapenumarthy, James Gresham
Contributors│Nivedita Mishra, Amanda Menking, Elissa Emory, Jan Eissfeldt
Special Thanks│Sarah Banks, Kate Gotimer, Colleen Reding Mearn, Mackenzie Tudor, Charlotte Willner, Martin Le Bars
Transparency Reporting
Authors│Kate Jung, Jan Eissfeldt
Contributors│Daphne Keller, Charlotte Willner, Dave Willner
Special Thanks│Harsha Bhatlapenumarthy, Kaofeng Lee, Megan McClellan, Nancy Stone
Automated Systems and Artificial Intelligence
Authors│Maggie Engler, Jeff Lazarus, James Gresham
Contributors│Amanda Menking
Special Thanks│Jorge Garcia Rey and Amy Zhang
Trust & Safety and Law Enforcement
Authors│Karen Brown, James Gresham, Christine Kalaveshi, Holly Lawrence, Brian Murphy, Evelyn Tzeng
Contributors│Wesley Rich
Special Thanks│Michelle Solis and Rolando Vega