The Trust and Safety Curriculum is written by members of the TSPA’s Curriculum Development Working Group, who are trust and safety professionals. Through this curriculum, the authors and contributors design, develop, and democratize the trust and safety body of knowledge by sharing their skills, expertise, and experience. Listed below are the authors of the curriculum by chapter.
Key Functions & Roles
Author│Harsha Bhatlapenumarthy
Contributors│Eric Davis, Daphne Keller
Special Thanks│Kaofeng Lee, Charlotte Willner
Industry Overview
Authors│Jan Eissfeldt, Jeff Lazarus, Pia Shah
Special Thanks│Eric Davis, Eric Goldman, Kaofeng Lee, Amanda Menking, Cathryn Weems
Creating and Enforcing Policy
Authors│v1. James Gresham, Jan Eissfeldt, Dave Willner, Shannon Berri; v2. Jeff Lazarus, Harsha Bhatlapenumarthy
Contributors│Charlotte Willner, Kaitlin Sullivan
Special Thanks│Adelin Cai, Amanda Menking, Kaofeng Lee, Cathryn Weems, Pia Shah
Content Moderation and Operations
Authors│Harsha Bhatlapenumarthy, James Gresham
Contributors│Nivedita Mishra, Amanda Menking, Elissa Emory, Jan Eissfeldt
Special Thanks│Sarah Banks, Kate Gotimer, Colleen Reding Mearn, Mackenzie Tudor, Charlotte Willner, Martin Le Bars
Transparency Reporting
Authors│Kate Jung, Jan Eissfeldt
Contributors│Daphne Keller, Charlotte Willner, Dave Willner
Special Thanks│Harsha Bhatlapenumarthy, Kaofeng Lee, Megan McClellan, Nancy Stone
Automated Systems and Artificial Intelligence
Authors│Maggie Engler, Jeff Lazarus, James Gresham
Contributors│Amanda Menking
Special Thanks│Jorge Garcia Rey and Amy Zhang
Trust & Safety and Law Enforcement
Authors│Karen Brown, James Gresham, Christine Kalaveshi, Holly Lawrence, Brian Murphy, Evelyn Tzeng
Contributors│Wesley Rich
Special Thanks│Michelle Solis and Rolando Vega
How Trust & Safety Teams Use Data
Authors│James Gresham, Xieyining “Irene” Huang, Melanie Ensign
Contributors│Harsha Bhatlapenumarthy
Special Thanks│Massimo Belloni, Max Aliapoulios
Legal & Regulatory Considerations
Authors│Maia Levy Daniel, Rhett King, Jan Eissfeldt
Contributors│Jess Miers, Wesley Rich
Special Thanks│Brian Fishman, Catherine Silva, Karen Maxim, Amanda Menking, Harsha Bhatlapenumarthy
Investigations, Intelligence & Risk Mitigation
Authors│Jonathan Lim, Marie McCauley, David Lim
Contributors│Assaf Kipnis, Max Aliapoulos
Special Thanks│Harsha Bhatlapenumarthy
External Engagement
Authors│Matt Katsaros, Vaishnavi J, Alex Leavitt
Contributors│Harsha Bhatlapenumarthy, Jeanne Elone, Stella Ng, David Pounds, Tonei Glavinic
Special Thanks│Leighanna Mixter
Safety by Design
Authors│Jen Weedon, Sasha Mathew, Yu-Lan Scholliers
Contributors│Chanell Daniels, mdy
Special Thanks│James Alexander, Amar Ashar, Dona Bellow, Aaron Berman, Andy Diep, Julia Kamin, Claire Kim, Jonathan Lim, Dominique Moore, Kristen Murdock, Alexandra Popken, Josh Porter, Alexa Sheldon, David Sullivan, Tomomi Tanaka, Shahed Warreth, Jacqueline Zehner, Vincent Courson
Privacy
Authors│Michael Swenson, Aki Nakanishi, Bethany Smith, Rhett King, Roberta Savera, Tom Thorley
Contributors│Numa Dhamani, Talita Pessoa, Mackenzie Tudor
Special Thanks│Harsha Bhatlapenumarthy, Amanda Menking
