Online governance

This section is devoted to resources related to online governance, including examples of community guidelines and ad policies, related academic studies, recommendations from civil society organizations, and tools and reports focussed on government policy and regulations.

Digital Policy Alert’s Activity Tracker

Digital Policy Alert | 2022Type: Website

An independent, timely and accessible record of policy and regulatory changes affecting the digital economy.

Metaphors in Moderation

Joseph Seering, Geoff Kaufman, Stevie Chancellor | 2020Type: Journal article

Content or Context Moderation? Artisanal, Community-Reliant, and Industrial Approaches

Robyn Caplan | 2018Type: Report

Content Moderation Remedies

Eric Goldman | 2021Type: Journal article

Safety by Design

eSafety Commissioner of Australia | 2021Type: Website

Discord Moderator Academy

DiscordType: Website

Volunteer Moderators in Twitch Micro Communities: How They Get Involved, the Roles They Play, and the Emotional Labor They Experience

Donghee Yvette Wohn | 2019Type: Conference proceeding

The Transparency Report Tracking Tool: How Internet Platforms Are Reporting on the Enforcement of Their Content Rules

Spandana Singh, Leila Doty | 2021Type: Blog post

Policy Development & Launch Checklist

Adelin Cai | 2021Type: Website

Everything in Moderation: An Analysis of How Internet Platforms Are Using Artificial Intelligence to Moderate User-Generated Content

Spandana Singh | 2019Type: Case study | Report

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