Ofcom | 2023Type: Report
The Interactive Services Model (ISM) sets out user journeys, workflows used by platforms, and the trust and safety measures relied upon by different services. Desk research and interviews were used to inform the representative model by building an understanding of the typical user journey through an interactive service experience. For further information on the methodology and definitions used for the purposes of this project please refer to the overview document below.
Vivian Zhao, Jackson Akselrad, and Matt Katsaros | 2023Type: Report
This report uses the procedural justice theory to provide a framework for building effective content moderation strategies. Decades of research from the criminal legal setting, along with more recent research in the online space, suggests that a deterrence approach may not be the most optimal. Studies indicate that platforms can build trust and improve rule adherence by adopting a procedural justice approach.
Tech Coalition | 2023
A voluntary and open source image classification system adopted by members of the Tech Coalition that is used by many electronic service providers to categorize images and videos that depict apparent child sexual abuse and exploitation.
Tech Coalition | 2023Type: Website
This template has been created to help you get started on your company’s first CSEA transparency report. It aligns with TRUST: Voluntary Framework for Industry Transparency. The template provides suggestions and guidance for the three major sections of a report: Policies and Practices, Processes and Systems, and Outcomes. For additional information on transparency reporting best practices, please see the Tech Coalition’s Trust Framework - Transparency Reporting Implementation Guide.
Tech Coalition | 2023Type: Report
The Tech Coalition’s Trust: Voluntary Framework for Industry Transparency (the Framework) provides principles- based guidance to tech companies seeking to build trust around their efforts to address online child sexual exploitation and abuse (CSEA) risks on their services. This guide serves to aid industry in implementing the Framework and moving toward better alignment in transparency reporting.
Tech Coalition | 2023Type: Report
Trust: Voluntary Framework for Industry Transparency (the Framework) was developed by the Tech Coalition to provide principles-based guidance to tech companies seeking to build trust around their efforts to address online child sexual exploitation and abuse (CSEA) risks on their services. The Framework outlines principles that provide a general basis for considering how to approach transparency reporting and recommended report categories.
ActiveFence | 2023Type: Blog post
A collection of blog posts from the engineers at ActiveFence
Simon Cross | 2023Type: Blog post
TL;DR:
“Precision” is a measure of the accuracy of a detection system. Improving precision is to reduce your false positive rate.
“Recall” is a measure of the coverage of a detection system. Improving recall is to reduce your false negative rate.
Timir Bharucha, Miriah E. Steiger, Rainer Mere, and Priyanka Manchanda | 2022Type: Conference proceeding
Prior research on content moderators has failed to explore moderators' initial reactions to content from the start of employment through tenure as the subjection to material and habituation increases. This qualitative study takes an in-depth look at moderators' experiences from recruiting, through
training, and production to better understand the content moderators' startle response and factors that enable startle habituation.
Google | 2022Type: Website
