Civil society recommendations

The Procedural Justice Framework for Tech Professionals

Vivian Zhao, Jackson Akselrad, and Matt Katsaros | 2023Type: Report

This report uses the procedural justice theory to provide a framework for building effective content moderation strategies. Decades of research from the criminal legal setting, along with more recent research in the online space, suggests that a deterrence approach may not be the most optimal. Studies indicate that platforms can build trust and improve rule adherence by adopting a procedural justice approach.

Tech Against Terrorism: Knowledge Sharing Platform

Tech Against Terrorism | 2023

The Knowledge Sharing Platform is a platform developed by Tech Against Terrorism to provide smaller tech companies with a collection of interactive tools and resources designed to support their operational and policy-oriented efforts with regard to developing and implementing an effective and human rights compliant counterterrorism response. Please note: Access to the KSP requires registration; however, this is primarily a security measure to vet access to sensitive content. Anyone with an email address affiliated with a tech company is de facto approved.

Tech Coalition Industry Classification System

Tech Coalition | 2023

A voluntary and open source image classification system adopted by members of the Tech Coalition that is used by many electronic service providers to categorize images and videos that depict apparent child sexual abuse and exploitation.

TRUST: Transparency Reporting Template

Tech Coalition | 2023Type: Website

This template has been created to help you get started on your company’s first CSEA transparency report. It aligns with TRUST: Voluntary Framework for Industry Transparency. The template provides suggestions and guidance for the three major sections of a report: Policies and Practices, Processes and Systems, and Outcomes. For additional information on transparency reporting best practices, please see the Tech Coalition’s Trust Framework - Transparency Reporting Implementation Guide.

TRUST: Transparency Reporting Implementation Guide

Tech Coalition | 2023Type: Report

The Tech Coalition’s Trust: Voluntary Framework for Industry Transparency (the Framework) provides principles- based guidance to tech companies seeking to build trust around their efforts to address online child sexual exploitation and abuse (CSEA) risks on their services. This guide serves to aid industry in implementing the Framework and moving toward better alignment in transparency reporting.