Past Events

These are past events hosted or co-hosted by TSPA. We link to recordings when available.

  • That Escalated Quickly: What’s It Like to Work in T&S?

    When
    June 22, 2022 | 11:30 am – 12:00 pm (PDT)
    Where
    Virtual
    Hosted by
    TSPA

    Trust and Safety is a vast field, with various functions and responsibilities. A T&S professional could be moderating content, writing policy, building products, responding to government requests, measuring quality assurance, and doing so much more. Those who work in T&S also come from diverse backgrounds. Some worked as teachers, civil society servants, lawyers, or other fields before making the jump into trust and safety. Some may have only worked for 1 or 2 companies for 10+ years, while others may have worked for dozens of companies, from large international companies to small startups.

    In the next few months, TSPA will be bringing to you a series of fireside chats with TSPA members about their careers. We’ll explore the diversity and breadth of those doing this work. We’ll talk about what they do, how they got into trust and safety, and what advice they would give to those wanting to do the same thing they do. Join us, starting in June for these intimate conversations about what it’s like to work in trust and safety.

    June guests: Dona Bellow & Michelle Feuer

  • Top Consumer Fraud Trends on Internet Platforms for 2022

    When
    June 15, 2022 | 11:00 am – 12:00 pm (PDT)
    Where
    Virtual
    Hosted by
    LegitScript

    The Federal Trade Commission reported receiving more than 2.8 million fraud reports from consumers in 2021, totaling more than $5.8 billion lost to frauds and scams — a 70% increase from 2020. These scams increasingly take place on social media and e-commerce platforms because of the broad access to victims and the relative anonymity they offer.

    Ukrainian fundraising scams, cryptocurrency and NFT fraud, easy-money scams, and pet adoption fraud are just a few of the recent trends LegitScript has been tracking. In this presentation, LegitScript experts highlight some of the most common and pervasive scams occurring on the internet, explain how these fraudsters operate, and offer useful tips and resources to identify bad actors and remove them from your platform.

    Speaker: Luca Jarone, Associate Director of Strategic Growth. Luca began his trust and safety career 7 years ago as a Portuguese Analyst with LegitScript. Today, he helps our global partners implement industry-leading solutions to keep their online platforms and marketplaces safe.

  • London Meet & Greet: London T&S Community

    When
    June 8, 2022 | 6:00 pm – 8:30 pm (BST)
    Where
    Pub on the Park, Hackney, 19 Martello Street, Hackney, London, E8 3PE
    Hosted by
    TSPA

    TSPA is thrilled to be doing our first in-person event with trust and safety professionals in London. We invite you to join us to discuss the successes, challenges, and opportunities of doing trust and safety work in London. Following this event will be light refreshments.

    This meet & greet is only open to TSPA members and invited guests who are current trust and safety professionals. The registration access code can be found via the TSPA member portal, or you can contact TSPA for the code.

  • TSPA Dublin Happy Hour

    When
    June 2, 2022 | 6:00 pm – 8:30 pm (IST)
    Where
    Charlotte Quay, Millennium Tower, Grand Canal Dock, Dublin 4
    Hosted by
    TSPA

    Following “The Evolution of Trust & Safety in Dublin” event, TSPA will be hosting a happy hour for TSPA members. This event is for those who were unable to attend the “The Evolution of Trust & Safety in Dublin” event or just want to meet more T&S peers. Registration is available only for TSPA members and invited guests.

    Members can find the registration access code in the TSPA member portal, or contact TSPA for the code.

  • TSPA Meet & Greet: The Evolution of T&S in Dublin

    When
    June 2, 2022 | 3:00 pm – 6:00 pm (IST)
    Where
    Google, East Building, Grand Canal Quay, Grand Canal Dock, Dublin, D02 FF61
    Hosted by
    TSPA

    TSPA is excited to host its first in-person event in Dublin! We’re inviting all trust and safety professionals to join us for a panel discussion on the evolution of trust and safety in Dublin, reflecting on its history and exploring its future. Afterwards, everyone is invited to light refreshments.

    This event is open to trust and safety professionals, including nonmembers.

    Registration deadline is May 27, 2022.

  • Trust & Safety Policy Development: A Conversation with Practitioners

    When
    April 27, 2022 | 10:00 am – 11:00 am (PDT)
    Where
    Virtual
    Hosted by
    Marketplace Risk

    Join the Trust & Safety Professional Association for a one-hour discussion on how trust and safety policies and processes are developed. This panel discussion will feature analyses from seasoned professionals who have developed policies at both small and large companies.

  • Crypto Scam Moderation and Advanced Fraud Detection

    When
    April 21, 2022 | 9:30 am – 10:30 am (PDT)
    Where
    Virtual
    Hosted by
    Spirit AI

    With the explosion of cryptocurrencies and related blockchain technologies and decentralized autonomous organizations (DAOs), there has been a huge uptick in associated scams. In this webinar, Spirit AI will provide an overview of how to spot this type of fraud and how to tell the difference between legitimate and misleading conversations. The Spirit AI team will demonstrate how they approach discovery of these behaviors on digital platforms by analyzing a variety of message types, ranging from a few words to conversations spanning months. Their human-in-the-loop approach towards developing AI allows small operators to use their fraud detection techniques manually while also providing a platform for creating best-in-class automated systems for fraud detection at scale.

  • Reading Between the Reporting Lines: Org Structures for Trust and Safety Teams

    When
    April 14, 2022 | 9:00 am – 10:00 am (PDT)
    Where
    Virtual
    Hosted by
    TSPA

    This TSPA members only panel will explore an under-discussed but critically important topic: where Trust & Safety fits within a company’s overall organizational structure and how it impacts the team’s effectiveness, culture, and the company’s products and services. Depending on the company, T&S may sit within the Product team, the Legal team, Operations team, Information Security team, or elsewhere. The panel will discuss various models of how T&S is positioned within a company, the trade-offs of different organizational choices, and factors that may influence the decision to place a T&S team in a particular reporting line.

  • Meet You In San Francisco: TSPA Meet & Greet

    When
    April 6, 2022 | 5:30 pm – 7:30 pm (PDT)
    Where
    San Francisco, CA
    Hosted by
    TSPA

    Please join us for the next in-person TSPA San Francisco meet and greet event at the fun and pet-friendly Spark Social venue in their signature Double-Decker bus. The venue has many food trucks that can meet a variety of dietary needs. Food and drink tickets will be provided to each individual at the event. Because space is limited, this TSPA-members-only event is restricted to registered guests. Contact us at contact@tspa.org for the registration access code.

  • So, You Wanna Work in Trust and Safety in EMEA?

    When
    March 31, 2022 | 3:00 pm – 4:00 pm (GMT)
    Where
    Virtual
    Hosted by
    TSPA

    The trust and safety field has grown dramatically over the past few years and technology companies are hiring for trust and safety roles in greater numbers than before. However, because trust and safety is still a relatively new field, titles and roles are called different things across different companies, required skill level and experience are not as transparent or clear, and if job applicants don’t have experience in tech or in trust and safety, it can be an intimidating process. Also, would you even like your job if you get hired? What’s it actually like to work in trust and safety? In this panel discussion, we’re going to focus on answering your basic T&S hiring questions, specifically for the Europe, Middle East, and Africa (EMEA) region.