Past Events

Trust & Safety Under Pressure: A Live Crisis Tabletop Exercise

This upcoming online tabletop exercise run by Radius Defence will bring online participants together for a 4-hour, immersive Trust & Safety crisis simulation. Designed as a live, scenario-driven exercise, it will place teams in a rapidly evolving operational environment that requires real-time decision-making under legal, political, and public-pressure constraints. Participants will navigate escalating injects, coordinated incidents, and competing stakeholder demands, mirroring the complexity of contemporary Trust & Safety challenges.

This training is available to TSPA members. Priority registration is given to practitioners in roles where crisis response is an active part of their work.

Seattle Meetup

Hello to our Seattle members! We’re hosting a very informal meetup at Aslan Brewing Fremont on February 20, 2026 at 4 PM, and we’d love for you to swing by! Come hang, catch with familiar faces, and meet some new ones over good beer and vibes!

Drinks and food will be available for purchase, so grab a pint, and settle in for easy conversation. No agenda, register your interest below. See you there!

Trust the Mods! Best Practices in the Design and Management of Content Review Systems (Session 2)

Making great tools for moderators to review content is a tall order. Trends change in unexpected ways. Policy priorities shift. Users constantly game systems. Volume spikes overwhelm queues. Meanwhile, it’s critical to maintain speed, accuracy, and consistency without blowing budgets. To meet these challenges, however, too often internal products ultimately disempower moderators – not enough useful context across tickets, minimal ability to respond to new situations like spam or weaponized reports, poorly fit metrics, and no good way to share information. This not only leads to suboptimal outcomes but makes for a bad work environment that damages mental health.

Trust the Mods! Best Practices in the Design and Management of Content Review Systems (Session 1)

Making great tools for moderators to review content is a tall order. Trends change in unexpected ways. Policy priorities shift. Users constantly game systems. Volume spikes overwhelm queues. Meanwhile, it’s critical to maintain speed, accuracy, and consistency without blowing budgets. To meet these challenges, however, too often internal products ultimately disempower moderators – not enough useful context across tickets, minimal ability to respond to new situations like spam or weaponized reports, poorly fit metrics, and no good way to share information. This not only leads to suboptimal outcomes but makes for a bad work environment that damages mental health.

Register for Session 1 below.

Building Guardrails for AI Generators & Character Chatbot Platforms

AI platforms are reshaping how we create and connect, from image generators to companion bots. But with that creativity comes complex safety challenges. Without strong guardrails, platforms risk harmful outputs, regulatory scrutiny, and even real-world harm.

Moderated by Shubhi Mathur (Clavata.ai), join panelists Jerry Ruoti (Character.AI), Maxwelle Sokol (EverAI), Joël Kalmanowicz (Canva), and Brett Levenson (Clavata.ai) as they unpack evolving risks in AI, explore the “hidden regulators” of this space, and share how automated, real-time safety systems differ from traditional Trust & Safety approaches.

This session will be held under Chatham House Rule and will not be recorded. Space is limited; Registrations from TSPA members will be prioritized, nonmembers will be placed on a waitlist by default and admitted pending capacity.

Writing Policy for Prompted Classification LLMs

[TSPA Members] We are excited to announce our upcoming workshop for TSPA Members! If you missed this workshop at TrustCon, we encourage you to sign up today. Join facilitators, Samidh Chakrabarti and Dave Willner, for Writing Policy for Prompted Classification LLMs. 

Efforts to use large language models (LLMs) for classification in trust & safety are rapidly expanding, with a wide range of tools and methods in play. Among these, “prompted classification” stands out for leveraging LLMs’ unique ability to interpret and apply written policy. Because the techniques vary widely, this workshop narrows in on one open-source option: CoPE. Participants will get a short model overview, then practice writing clear, effective policy for an LLM audience through hands-on exercises and a friendly competition to become the “Labeling Guru.”

Running Towards Problems: T&S Professionals’ Strategies for Wellbeing

Trust and safety work is complex, urgent, and filled with ambiguities and trade-offs. The threat landscape is constantly morphing. Findings from the Trust and Safety Foundation’s History of T&S Project trace the evolution of the field, including challenges of the work, what motivates the people who do the work, the essential skills they bring, and their strategies for managing wellbeing. Although T&S professionals come from many backgrounds, our findings suggest key motivations include a sense of purpose, the intriguing puzzles of the problem set itself, and the high caliber of colleagues. However, we also heard that in addition to the challenges of the problems T&S counters, T&S professionals’ wellbeing is impacted by conditions within companies, a lack of understanding among “outsiders,” external pressures, and the shifting T&S ecosystem. Perhaps counterintuitively, challenges and motivations are often intertwined. This webinar shares these findings and more from the History of T&S Project, including strategies T&S professionals reported utilizing to stay in the field long-term.

2025 APAC Summit

TSPA is excited to head back to Singapore to host the 3rd annual APAC Summit on October 13, 2025. Once again, we will be hosting the Summit at the PARKROYAL COLLECTION Marina Bay.

This year, the Summit will include an optional second day (October 14) exclusively for TSPA members (T&S Professionals + Students). This second day is tailored specifically for trust and safety professionals, focusing on skills development. If you’re a TSPA member (T&S Professionals + Students), you won’t want to miss it!

TSPA Meet & Greet in Hyderabad, “Humans of T&S”

Humans of T&S is a relaxed, in-person gathering hosted by members Bindiya Raghunath (Wipro) and Jayshree Sarda (Wipro) It’s designed to bring together trust and safety professionals—across roles, companies, and continents—for real connection, shared stories, and community-building.

Whether you’re a moderator, policy lead, wellbeing partner, researcher, operations manager, or trust and safety leader, this space is for you. We’ve curated a set of meaningful experiences to spark conversations, deepen connections, and celebrate the people behind the practice. From real stories and shared reflections to good food, music, and plenty of photo-worthy moments—we’re keeping it thoughtful, heartfelt, and fun.