Trust & Safety Coffee Chats are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.
How It Works:
Search for a host based on what you want to talk about.
Sign-up using the host’s “Schedule a chat” button.
Come prepared with questions and have a specific goal in mind.
Friendly Reminders:
Be respectful of our hosts and their time. If you book time with a host, please show up or cancel the booking in advance if the time no longer works for you.
The TSPA Code of Conduct applies to all resources, spaces, and programming, even if you’re not a TSPA member.
If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculumbefore scheduling.
Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.
Double check the time zone when booking. Our hosts are located all over the globe.
Non-Resident Fellow, The Program on Governance of Emerging Technologies, Stanford
Dave Willner is a Co-Founder at Zentropi, the company behind
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CoPE, a best-in-class small language model capable of accurate and steerable content classification. He was previously a non-resident fellow in Stanford Cyber Policy Center, and worked in industry as Head of Trust & Safety at OpenAI, as Head of Community Policy at Airbnb, and as Head of Content Policy at Meta (formerly Facebook).Read less
Del founded, built, and led the global T&S team at
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Twitter for its first 13 years. Before joining Twitter, she spent five years as the law enforcement liaison for a non-profit fighting child sexual exploitation, where she worked with agencies ranging from local police departments to the FBI, US Marshals, and the Secret Service. Del’s consulting clients benefit from her unique perspectives on content moderation, online safety, freedom of expression, privacy, and what it takes to lead and scale a global team.Read less
As an early hire and lead on Twitter's User Safety
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Trust & Safety team, Dustin helped shape and scale Twitter’s T&S content policy/policy development processes and went on to start the Product Trust team at Twitter. Additionally, he is the rare policy pro that has also worked as a software engineer. He now runs Trust & Safety for Vercel, a web-hosting company, and—in prior eras—has served as: a hardware startup founder, a National Science Foundation Principal Investigator, and as a designer for the Chicago Reader.Read less
Elif has been working in the Trust & Safety space
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for the past ten years. Elif joined Meta’s Content Policy team in 2018 as a people manager, also helping develop content policies specialized in misrepresentation and dangerous organizations and individuals policies. In 2020, Elif co-founded a new policy team that develops and scales policies to address account-level and behavioral abuse. Prior to her move to the policy world, Elif worked on payments compliance on Facebook’s Legal team. She wore many hats on this team including data analysis, KYC/AML/due diligence process design, operations, vendor management, supporting on-site regulatory audits and developing policies to ensure legal compliance. Elif is a certified anti-money laundering & counter-terrorist financing (ACAMS). She is located in Dublin, Ireland.Read less
Inbal is the VP of Trust & Safety at ActiveFence,
… Read more a Trust & Safety company that enables the biggest Trust & Safety teams to keep their users safe. Inbal had worked eight years as a senior manager in Google Trust & Safety where she managed 50 people and eight teams, ranging enforcement, escalation management, Intelligence and market specialists. Inbal is a proud winner of 2019 & 2020 Google’s “Inspire” award for her management qualities, and has built herself a reputation of a gifted people manager as per her cultivating talent and people-first approach. Before Google Inbal worked in the Cybersecurity field as an R&D manager at Imperva. Inbal comes from a military background, she served nine years as an Intelligence commanding officer in the military, where she took part in the 2003 Iraq war and played a critical role in counter-terrorism missions. Inbal’s experience in Trust & Safety, cybersecurity, intelligence and her many years in leadership roles positions her as a mentor in great demand.Read less
Isha currently works as a manager in legal operations for
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Google, with a strong background in trust and safety. She specializes in legal operations management and holds rich experience in policy development, and implementing proactive and reactive measures through vendor operations and machine learning models to combat online abuse, including adult content, violence, animal abuse, spam and misinformation.Read less
Director Product Marketing, Business Integrity, Meta
James Freedman Aponte is Meta’s Director of Product Marketing for
… Read more Integrity. In this role, he is focused on building products and policies that deliver safe, high-quality, and trusted experiences for users and businesses across ads, shopping, and messaging on Facebook, Instagram, and WhatsApp. Prior to joining Meta, James helped build and grow products in various industries throughout his 20+ year career. Most recently, he led Google’s Trust & Safety Strategy and Operations team, where he managed the oversight of the organization’s global priorities. Previously, James co-founded Contratan.do, an online services marketplace in Latin America, and managed several technology and banking products at Bank of America Merrill Lynch. James also spent several years in the aerospace and defense industry as an engineer, designing night vision technologies and communication satellites. With a keen focus on equity and community impact, James has served on the Board of Directors of the Simmons YMCA and the Latin American Chamber of Commerce in Charlotte, North Carolina. He also co-chaired the Hispanic / LatinX Employee Resource Groups at Booz Allen Hamilton and Bank of America, and was named a Young Hispanic Corporate Achiever by the Hispanic Association on Corporate Responsibility.Read less
Jessica Marasa is the Principal and Founder of JM Consulting,
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a firm dedicated to helping global organizations of all sizes improve operations, solve problems, and develop strategies around their most challenging issues. With two decades of experience in the Legal, Forensic Psychology, Trust & Safety, and Law Enforcement Response fields, Jessica brings a deep passion and a unique skill set to her work.
Jessica’s expertise lies in handling egregious harms such as terrorism and violent extremism, crimes against children (CSAM, CSEA), threats of harm (to others, self and businesses), as well as engaging with law enforcement entities around the globe. Previously, she served as the Snr Director of Global Law Enforcement Response at Twitch. In this role, she led an international team of professionals managing all aspects of law enforcement requests, egregious harms investigation and critical response. She developed and implemented policies, procedures, and best practices for responding to emergencies and high-risk situations. She’s also worked in the arenas of courtroom/trial psychology, domestic violence, and psychiatric hospitals over the years.
As a mental health champion, she also guides the creation of employee wellness programs and internal company safety protocols. Her commitment to collaboration, innovation, and social impact drives her to bring diverse perspectives and experiences to the teams with whom she works.Read less
Jingyuan Yi is a Senior Software Engineer at TikTok with
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over five years of industry experience. Prior to joining TikTok, he worked at Morgan Stanley, where he was responsible for risk control in the financial derivatives space. Jingyuan earned his Master of Engineering from Carnegie Mellon University.
At TikTok, he focuses on Story creation as well as risk review and mitigation. In this role, he has been instrumental in ensuring that content from renowned companies like Netflix and LinkedIn is created responsibly for the TikTok platform. Jingyuan leverages machine learning to scrutinize text, URL links, and to detect harmful content in images and videos. He has also designed a suite of technical systems to efficiently process user reports and manage content takedowns.
Always eager to collaborate with fellow engineers and professionals in the content safety space, Jingyuan is passionate about building robust systems that promote a safe and engaging community on TikTok.Read less
Working in child safety, online health promotion and online safety
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for the past 14 years. Current role at Google, leading CSAM and Child Safety policy development strategy. Previously at Meta focusing on prevention of child sexual abuse alongside supporting victims in a number of roles – including leading the child safety intel + investigations team; working as Child Safety, YouTube Kids and Livestream Policy Enforcement Manager – Lead (EMEA) at YouTube. Other roles include working for a second stint at Facebook and Instagram on non consensual intimate imagery and investigating and enforcing child safety cases. Formerly on ministerial advisory committee to Irish Government on youth work, deputy director of Ireland’s youth information website, SpunOut.ie and support worker for ISPCC/Childline. Background in social policy, social work, criminology and public health.Read less
Jonathan has over 10 years of T&S and safety-related experience.
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He is currently the Head of APAC Trust & Safety Investigations at TikTok, where he leads a regional team of analysts to develop actionable intelligence and insights for improving platform safety.
Jonathan was previously at Twitch / Amazon, where he built up a regional law enforcement response team to handle investigations and threat analysis for egregious harms. He was also formerly a police officer in Singapore, and held a range of senior roles in criminal investigations, contingency planning operations, and incident management. He also represented Singapore at the United Nations General Assembly, and also chairs an advisory board for a primary educational institution. He is currently based in Singapore (UTC+8), and is happy to talk about navigating the transition process from government to T&S, learning paths for new T&S practitioners, as well as managing teams.Read less
Justin is the VP of Trust & Safety at Cloudflare,
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and is located in the San Fransisco Bay Area. He leads a global team responsible for all Trust & Safety matters such as inbound abuse reporting, payment fraud, law enforcement requests for customer information, GDPR/CCPA privacy requests, and global policy creation in close collaboration with the Public Policy, Product Policy, and Legal teams. Justin represents Cloudflare with multiple public and private sector organizations. In his time at Cloudflare his focus has largely been on Trust & Safety for intermediary and infrastructure companies. More recently this focus has expanded to cover domain registrar services, and website/content hosting.Read less
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