That Escalated Quickly: What’s It Like to Work in T&S?

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That Escalated Quickly: What’s It Like to Work in T&S?

Hosted by TSPA

Trust and Safety is a vast field, with various functions and responsibilities. A T&S professional could be moderating content, writing policy, building products, responding to government requests, measuring quality assurance, and doing so much more. Those who work in T&S also come from diverse backgrounds.

In this series, TSPA brings to you fireside chats with TSPA members about their careers. We’ll explore the diversity and breadth of those doing this work. We’ll talk about what they do, how they got into trust and safety, and what advice they would give to those wanting to do the same thing they do.

August host and guest: Jerrel Peterson + Cathryn Weems

Cathryn Weems is the Senior Director of Legal Policy at Twitter. She’s worked in tech for over 20 years, and in Trust & Safety since before it was called Trust & Safety. She’s worked at Yahoo!, YouTube, Dropbox and Twitter over her career and her experience has mostly been focused on legal operations, policy development, child safety, and management.

Jerrel Peterson has spent his career leveraging research and strategic partnerships to address complex social and political issues. He is currently a Director on the Trust & Safety team at Spotify and previously served as the Head of Safety Policy for Twitter. He worked cross functionally to resolve dozens of high-profile cases weekly, drive the development of policies, processes, and tools, and communicate Twitter’s content policies clearly and objectively to internal and external stakeholders. Prior to Twitter, Jerrel worked in public policy at the state and federal level and also spent a few years providing direct services to various marginalized communities within the U.S.