Trust & Safety (T&S) functions have become increasingly vital to digital platforms, the roles and responsibilities within this field have grown more specialized and varied. Despite this growth, compensation data specific to T&S has been limited. TSPA fielded a global compensation survey in 2024, seeking to better understand the T&S compensation landscape so that we can create a resource that will help T&S practitioners understand the value of their professional expertise, providing context for salary negotiations and career decisions.
The 2024 T&S Professionals Global Compensation Report represents the first attempt to capture a broad, global snapshot of salaries, benefits, and working conditions across the profession. While other tools exist to benchmark salaries across the tech industry, they rarely capture the unique dynamics of Trust & Safety work, making this a distinct and valuable contribution. This report is intended to provide a baseline for understanding how T&S professionals are compensated across regions, roles, and organization types. It includes insights from over 500 respondents working in more than 30 countries and aims to support individuals, teams, and organizations in making informed decisions about compensation strategy, benchmarking, and equity.
This report is not just a reflection of where the field stands, but a tool to help us figure out where we go next.
Ackowledgements
Thank you to the T&S professionals who shared their insights through the first ever Global Compensation Survey. We appreciate the time you took to provide details about your experience in the field of Trust & Safety to help other T&S professionals understand the value of their professional expertise.
We would like to give special gratitude to Trust & Safety Foundation team member Amanda Menking for leading this effort from the very beginning, as well as TSPA team members Kaofeng Lee, Maggie Kerr, and Kristy Kosak for their work in coordinating the survey and the final report.
Special thanks to our Compensation Survey Working Group members Stacey Colliver, Kendra Frost, Casey Ladisa, and Kenna Seagrist for sharing their time, experiences, and subject matter expertise. We’d also like to thank Liana Acosta, Reina Iguchi, Jess Kallberg, Ece Ozkan, and Lucia Stacey for their early feedback.
Thank you to Olivia Conti for her work compiling and analyzing the data to design the final report.
