Trust & Safety Coffee Chats

Trust & Safety Coffee Chats are one-on-one conversations designed to provide mentorship to current and aspiring trust and safety professionals. Hosts are volunteering their time and expertise to offer advice to job seekers and T&S professionals.

How It Works:

• Search for a host based on what you want to talk about.
• Sign-up using the host’s “Schedule a chat” button.
• Come prepared with questions and have a specific goal in mind.

Friendly Reminders:

• Be respectful of our hosts and their time. If you book time with a host, please show up or cancel the booking in advance if the time no longer works for you.
• The TSPA Code of Conduct applies to all resources, spaces, and programming, even if you’re not a TSPA member.
• If you’re just getting started in T&S and want to learn more, we recommend reviewing Careers in T&S and the T&S Curriculum before scheduling.
• Hosts are not conducting formal interviews, offering referrals, providing product feedback, participating in interviews and/or user research, and/or acting on behalf of their employers or TSPA. If you schedule time and you’re not a current or aspiring T&S professional, a host reserves the right to cancel the appointment without notice.
• Double check the time zone when booking. Our hosts are located all over the globe.

If you’re a TSPA member looking for a way to help other folks on their journey in T&S, sign up to be a T&S Coffee Hours host!

Being new to T&S Being recently laid off BIPOC in T&S Compliance Cross-functional collaborations in T&S Data science Doing T&S at a start-up External engagement in T&S Growing in my T&S career Informational interview Interviewing tips Managing a T&S team Negotiating compensation Policy in T&S Privacy tune-up Product in T&S Research in T&S Resume review Role specific guidance T&S ecosystems T&S for infrastructure T&S for marginalized groups T&S in APAC T&S in EMEA T&S strategy Transitioning from academia to T&S Transitioning from government to T&S Transitioning from Healthcare to T&S Transitioning from NGO to T&S Transitioning my career

Analytics & Data Science Communications Engineering Legal & Law Enforcement Non-Profit Operations Policy Product Public Policy Research

Nitesh Shivapooja

he/him

Manager, Google Cloud Trust & Safety, Google

Nitesh has been in the Trust & Safety space for … Read more over 10 years, all at Google. He has had the opportunity to work as an IC and manager, and has built teams from the ground up. Nitesh has also developed and executed anti-abuse strategies for various categories of products including Search, G+, Google Drive, Calendar, and others. His team also works on identifying various abuses ranging from Chia mining on Cloud, scaled abuse like spammy notifications/emails and sensitive and egregious content like terrorist content, sexually explicit content, and hate speech. Read less

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Nivedita Mishra

she/her

Partner Manager, Meta

Nivedita has expertise in: Internet Trust and Safety, Content Moderation, … Read more Operations, Mentoring, Team Management, Vendor Management, Project Management. She has more than 15 years experience in the tech industry with 12+ years at Meta across different T&S Operations teams, almost two years at Deloitte on business analysis and content management, and almost one year and two months at Magna Infotech on content management. Nivedita is located in Hyderabad, India (India Standard Time). Read less

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Paola Maggiorotto

she/her

Trust & Safety Process Director, Teleperformance

Paola Maggiorotto currently works at Teleperformance as T&S Process Director, … Read more and is based out of Medellin, Colombia. Originally from Italy, she spent 12 years in Dublin, Ireland. Her last job there was at Meta as T&S Global Process Manager (specialized in violent, graphic and very egregious content), leading a team of Project and Program Managers, scaling solutions helping prevent online and real-world harm by building fast, scalable support systems and optimizing processes, to address safety-related incidents on Facebook and Instagram products, reducing risk and by influencing others to collaborate on cross-functional initiatives. Prior to that, Paola worked at Microsoft as EMEA Technical Support Manager and Search Editorial Specialist ensuring a high-quality and safe user experience on Microsoft Advertising and partner sites. She has 10 years of experience in T&S, through people, project and program management, stakeholder engagement, operations and communication. Paola is also super passionate about DEI and human rights and have been involved in leading multiple DEI and ERG global initiatives, focusing on guaranteeing a gender and culturally balanced recruiting pipeline/workforce and advocating for more inclusion of women and underrepresented categories in technology and the corporate world. Read less

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Ruby Yuen

She/her

Career Coach, Ruby Y Consulting

Ruby Yuen is a seasoned Senior Product Manager with over … Read more 15 years of experience in Trust and Safety, fraud prevention, and Anti-Money Laundering (AML). Her career began in Hong Kong at Goldman Sachs & UBS starting from a IT analyst and pivot into Business Analyst. At HSBC, Ruby rose to Senior Project Manager in Global Banking and Markets, launching a client onboarding department for AML due diligence in Southeast Asia. She then joined Morgan Stanley, managing AML compliance projects that improved regulatory adherence and operational efficiency. Ruby transitioned to the tech and digital sectors at Starbucks as the Digital Fraud Prevention Senior Program Manager. She led the development and global rollout of anti-fraud solutions, boosting digital sales and customer satisfaction in 15+ countries. At Mercari US, Ruby focused on Trust and Safety and Growth as a Product Manager. She launched features that increased gross merchandise value and implemented effective payment fraud prevention strategies. Most recently, at Wrapbook, Ruby developed a comprehensive fraud prevention strategy, resulting in high customer satisfaction and minimal fraud losses. Now, as a career coach, Ruby leverages her extensive experience to help individuals pursue careers in Trust and Safety. Read less

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Sanjana Rajgarhia

She/Her

Senior Policy Specialist, Platform Integrity, Spotify

Sanjana is a Senior Policy Specialist on Spotify’s Platform Integrity … Read more team, based in Singapore. She focuses on tackling account and behavioral abuse by investigating bad actor behavior, identifying emerging abuse patterns, and developing policies to address these challenges. In her 4+ years at Spotify, Sanjana has developed expertise across data science and key Trust & Safety functions, including policy development and enforcement operations. She has worked on a broad range of issues, including child safety, self-harm, elections integrity, and ban evasion. Prior to Spotify, she earned a master’s degree from the Harvard Kennedy School of Government, where she published research on hate speech and harassment in the Asia Pacific region. Sanjana is passionate about creating safe and positive online experiences for young people, and is excited to support others as they explore this field. Read less

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Seema Rekha Shrivastava

She/Her

Managing Director, Antarmanh Consulting

Seema Rekha, Managing Director, Antarmanh Consulting is a passionate, versatile … Read more & visionary strategic management consultant to many corporate organizations, known for her kaleidoscopic approach for bringing perfect solutions to her clients in T&S Industry for over a decade worldwide, while being located in India. She closely works with the senior management team for reengineering the people’s behavior and response at work. Her keen interest area is ‘Emotional Safety & Security at Workplace’. She is a conscious T&S leader and always aims to minimize the unconscious biases. She balances her professional expertise with a compassionate and empathetic approach, and is committed to helping organizations create a culture of inclusivity and diversity. Read less

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Shiwani Gupta

she/her

Manager T&S, Google Discover, Google

I lead Global trust & safety function for one of … Read more the premier Google search platforms with hundreds of millions of users. I have 12+ years experience in Org Building, Team management, and Ops analytics; with focus on trust and safety; across companies like Google, Bank of America, Commonwealth Games Delhi 2010. Outside of work I am a mom of two young kids and I am passionate about doodling for fun. Total T&S experience: 7 Located in bay area, timezone: PST Read less

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Siva Raghavva

Sr Director, Trust & Safety Practice, TaskUs

Siva has experience in the following areas: Content Policy Formulation … Read more Siva has experience in the following areas: Content Policy Formulation & Enforcement, Risk and Fraud Detection, Strategy & Consulting for Trust & Safety, Professional Coaching, and Career Counseling. Read less

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Sugata Basu

Director, Consumer Monetization, Google

Sugata Basu currently leads the Consumer Monetization team within Google … Read more T&S that spans across YouTube, Web and Apps. Prior to this she led the Inauthentic Behavior and Misinfo Ops teams within T&S at Meta and then Change Delivery at Twitter. She lives in the Bay Area and has expertise in organizational leadership, strategy and execution, people management, program management and operations. Read less

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Sujata Mukherjee

Sr Director – CX & Trust Product Management, Upwork

Sujata is a problem solver, trust & safety leader and … Read more digital anthropologist with 20 years building trusted product experiences, leading research and scaling CX functions. She is currently Senior Director of CX & Trust Product Management at Upwork, and previously led Trust & Safety research and operations functions at Google. Earlier in her career, she led incident management and delivery excellence programs at IBM and Genpact. Beyond this, she chairs the Global Majority Research Committee at the Trust & Safety Foundation and provides product advisory for several marketplace startups. Read less

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Vaishnavi J

she/her

Vyanams Strategies (VYS), Founder and Principal

Vaishnavi is the founder and principal of Vyanams Strategies (Vys), … Read more

helping companies, civil society, and governments build healthier online communities for young people. Vys leverages extensive industry experience at leading technology companies to develop tactical product and policy solutions for child safety and privacy. Through a combination of red teaming, product development, and policy guidance, Vys helps companies mitigate child safety risks and integrate age-appropriate design into their products.

An expert in online child safety, privacy, and age-appropriate design, Vaishnavi has held significant roles in the tech industry. She was previously the head of youth policy at Meta,  supporting age-appropriate design across Instagram, Facebook, VR, and messaging services. She previously led Twitter’s video content policies, was their first head of safety in APAC, and served as Google’s central child safety policy lead for APAC. Vaishnavi is a recognized commentator on youth and technology, featured across BBC, NPR, CNN, Washington Post, Wall Street Journal, New York Times, and Rolling Stone. Outside of work, Vaishnavi serves on the board of directors at the Integrity Institute, the board of advisors at the Sustainable Media Center, and is a working group member of the Generative Identity Initiative at the Institute for Security and Technology.

 

TSPA Members Only

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Vejeps Ephi Kingsly

Asst. Vice President and Lead – Trust and Safety Practice and Strategy, Genpact

I believe technology's purpose is to serve in our human experience. … Read more

A principle that has guided me in my work at the intersection of strategy, technology, and digital trust. In my current role, I partner across a global canvas of platforms across social, e-commerce, gaming, SaaS, healthcare, advertising, AI, media, payments, and others, operating in 45 markets and impacting communities and businesses in over 100 different languages.

My focus has always been on the future, anticipating the needs of the industry and architecting solutions and building programs to address the evolving needs of technology and humanity at large. In the recent past, I have been focused on fostering the right partnership between human intuition and AI. Evolving not just the capabilities of AI but also systemically transforming a workforce that is professionally skilled to adapt to the new ways of collaborating with AI and is super-specialized. Which I term as the “Technomorphic Specialist Workforce.”

My work extends into diverse leadership and advisory roles between governance and innovation. My intellectual dexterities are sharpened by my passions: the complex systems of aviation, balanced by the deep human narrative found in books. Yet, my true anchor remains the life lessons and lived experiences while asking the perpetual question- What’s next?

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