Running Towards Problems: T&S Professionals’ Strategies for Wellbeing
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Trust and safety work is complex, urgent, and filled with ambiguities and trade-offs. The threat landscape is constantly morphing. Findings from the Trust and Safety Foundation’s History of T&S Project trace the evolution of the field, including challenges of the work, what motivates the people who do the work, the essential skills they bring, and their strategies for managing wellbeing. Although T&S professionals come from many backgrounds, our findings suggest key motivations include a sense of purpose, the intriguing puzzles of the problem set itself, and the high caliber of colleagues. However, we also heard that in addition to the challenges of the problems T&S counters, T&S professionals’ wellbeing is impacted by conditions within companies, a lack of understanding among “outsiders,” external pressures, and the shifting T&S ecosystem. Perhaps counterintuitively, challenges and motivations are often intertwined. This webinar shares these findings and more from the History of T&S Project, including strategies T&S professionals reported utilizing to stay in the field long-term. This webinar will be presented by Toby Shulruff, TSF Research Assistant.
Please note that this webinar is for TSPA members only. Please visit the Community Slack or the Member Portal for the password to register.
