Automation and Human Labor in Content Moderation and Beyond
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Hosted by LegitScript
Automated tools help online platforms engaged in content moderation address challenges related to scale, cost, reputation, and user safety. However, automation is ill suited to address user-generated content that is nuanced, rapidly emerging, and context-dependent like disinformation, online harassment, hate speech, and extremism. Further automation depends on human labor. The impacts of both automation and human labor are felt differently across geographic and social contexts.
Join LegitScript for a robust conversation about the benefits and costs of automated content moderation and human labor, including how automation might be used in balance with human capacities for context and discernment, and with an insistence on accountability for human and environmental wellbeing. This panel will feature speakers from civil society, policy, academia, and Trust and Safety.
