T&S in practice

Resources in this category center the voices and experiences of T&S practitioners. This section includes videos of conference presentations, academic research about content moderators, toolkits and reports, blog posts written by T&S professionals, and podcasts featuring interviews with T&S leaders.

Usage of Behavioral Biometric Technologies to Defend Against Bots and Account Takeover Attacks

Ajit Gaddam | 2019Type: Conference proceeding | Video

Frictionless strong authentication is a critical driver for enabling ecommerce and many other modern technology systems to thrive. In this talk, I showcase the challenges of tackling modern sophisticated machine based attacks and other malicious human activity attempting account takeover using stolen or compromised credentials. This is followed by a quick dive into the engineered solution that can perform behavioral analytics utilizing biometric data and how it tackles machine learning problems at the scale of hundreds of millions of authentication attempts. Insight is provided into implementation challenges, machine learning model generation, and finally integration into a very complex ecosystem. This talk will also showcase wins and how this eventually enabled a zero-trust environment.

Trust and Safety Engineering

Stanford School of Engineering | 2022Type: Website

An introduction to the ways consumer internet services are abused to cause real human harm and the potential operational, product and engineering responses. Students will learn about spam, fraud, account takeovers, the use of social media by terrorists, misinformation, child exploitation, harassment, bullying and self-harm. This will include studying both the technical and sociological roots of these harms and the ways various online providers have responded. Our goal is to provide students with an understanding of how the technologies they may build have been abused in the past and how they might spot future abuses earlier. The class will be taught by a long-time practitioner and supplemented by guest lecturers from local companies.