Trust and Safety Architect

This content was reproduced from the employer’s website on February 7, 2023. Please visit their website below for the most up-to-date information about this position.

About the team: 

We’re people that are passionate about making the internet a safer and more trusted place for all. We love the trust and safety space and want to teach companies how they can protect themselves, their users and create frictionless experiences for legitimate consumers.  As a Trust and Safety Architect, you are heavily experienced in multiple types of online abuse and trust and safety issues. You’ve helped build teams, tools, policies and procedures at companies that have had to work through these threats at a global level.

What you’ll do:

• Be on top of the rapidly evolving landscape of fraud and trust and safety
• Work with prospects, partners and customers around developing industry best practices and strategies
• Be the voice of Sift at conferences, on panels, and with media
• Educate internal teams on all things risk and trust and safety related
• Help develop engaging trust and safety focused content
• Deeply understand our customers, and do what it takes to help them grow with a trust and safety mindset
• Work closely with Sales, Marketing and Product teams by infusing the customer voice into all the things that we do
• Nurture a trust and safety focused community

What would make you a strong fit:

• 7+ years experience working as an individual contributor and/or manager in the industry at companies with a global footprint
• Well versed in multiple abuse types (eg financial fraud, chargebacks, ATO, spam, content moderation, fake accounts, compliance, bot attacks etc)
• Strong communication skills, including public speaking
• Ability to travel globally approximately 20% of the time
• Excellent cross-functional interpersonal skills
• Ability to connect with and teach various business personas
• Self starter with ability to deal with ambiguity
• Strong data querying and analytical skills a plus