Senior Content Policy Analyst, Hateful Behavior

  • Individual Contributor
  • TSPA Members
  • Los Angeles, CA, USA
  • Experience level: 5+ years

Website TikTok

This content was reproduced from the employer’s website on December 9, 2021. Please visit their website below for the most up-to-date information about this position.


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

As a Senior Content Policy Analyst on TikTok’s US Trust & Safety team, you will work to ensure that TikTok fosters a safe, authentic, diverse and inclusive community. In this role, you will lead our efforts in the US to combat hateful behavior including attacks on protected groups, the use of stereotypes and slurs, and the promotion of hateful ideologies. This will require developing systems for tracking and anticipating user behavior across the platform’s features and crafting effective policies in a fast moving environment. You will work closely with a variety of internal partners including features policy specialists, Threat Intel, Communications, Operations, Product, and Legal to ensure that TikTok is able to detect, triage, and prevent safety incidents from proliferating on our platform. This role will require thoughtful, creative solutions as well as a deep understanding of the product and ways it can be abused. This position will be full-time. It can be based in any of our US offices but preference will be given to candidates based in Los Angeles, New York City or Washington DC.


– Drive the overall strategic planning and effective execution of hateful behavior policy on the US Trust and Safety team
– Cultivate a strong team of issue experts
– Work closely with cross-functional partners and external experts to understand emerging hateful behavior and social media trends in the US and to anticipate new tactics, techniques and patterns of abuse
– Ensure the development, launch, and training of effective content policies and guidance
– Continuously conduct research into best practices to combat hate on new media platforms and analyze existing policies and procedures to identify policy gaps or inconsistencies
– Collaborate with cross-functional teams to establish goals and determine milestones for continuously improving the safety of the platform
– Provide trainings to internal stakeholders on the role of the trust and safety team and our efforts to combat hateful behavior on TikTok


– Minimum BA/BS degree
– 5+ years combined work experience and/or advanced education focused on combatting hate speech and/or understanding the evolution of white supremacist movements or other hateful ideologies. Past experience working on policy in Trust and Safety is a plus.
– Experience building and overseeing teams in a rapidly evolving environment
– Demonstrated systematic thought process regarding policy in an applied setting, including the ability to exercise good judgment and presence of mind in high-pressure, ambiguous situations
– Experience handling sensitive information while effectively cultivating and managing external partners (i.e., vendor operations, issue experts)
– Strong attention to detail — highly self-driven and results oriented

Preferred qualifications:

– Bilingual in English and at least one other language (e.g., Spanish)
– Proven ability to develop effective research methodologies and collect, synthesize, analyze, and interpret data
– Experience working in a start-up, or forming new teams in established companies
– Experience working with a global team
– Advanced proficiency in Excel

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