Security Analyst, Customer Trust

  • Individual Contributor
  • Remote-Friendly
  • Remote, US (Remote)
  • Experience level: 3+ years

Website confluentinc Confluent

This content was reproduced from the employer’s website on March 20, 2023. Please visit their website below for the most up-to-date information about this position.

About the Role:

The Trust and Security Customer Success and Sales Enablement Senior Analyst will be responsible for establishing trust and for supporting information security initiatives related to acquiring and maintaining customer relationships. With guidance from the team leadership, this individual will oversee the Information Security-focused customer risk assessments, contracting, and externally facing communications with customers. The individual in this role must have excellent communication and organizational skills to manage processes and liaise with various groups within the business. This position is a remote-based position.sentences about the role and team

What You Will Do:

  • Maintain the security questionnaire repository used for answering customer questionnaires during third-party risk management activities
  • Maintain artifacts for customer third-party risk management activities, including whitepapers and use of RFP tooling
  • Ensure appropriate security documentation and guidance is available and current on Confluent’s websites
  • Manage and coordinate customer audits and assessments Monitor and track Sales Field
  • Feedback requests which may drive the development of security product or program enhancements
  • Review, redline, and negotiate customer contracts regarding security-related causes
  • Support with Third Party security reviews as needed
  • Perform research and analysis and keep current with information security, governance, and third-party risk assessment knowledge and emerging technologies

Required Skills and Experience:

  • Bachelor’s degree required plus 3-6 years experience in Information Security and Compliance
  • Strong IT acumen and experience applying new technology to monitor and improve business processes
  • Experience with a combination of the following: GDPR, ISAE 3400 and 3402, SSAE18, ISO 27001, HIPAA, HITRUST, FedRAMP, CSA, CIS, NIST, C5
  • Additional highly desirable experience: Current Security CISSP, CISA, CISM, or equivalent certification completed or currently in progress
  • Excellent verbal and written communication, organizational, and planning skills
  • Knowledge and understanding of GDPR, ISAE 3400 and 3402, SSAE18, ISO 27001, HIPAA, HITRUST, FedRAMP, CSA, CIS, NIST, C5, and other regulatory standards
  • Prior experience reviewing and negotiating security clauses within customer contracts is a plus
  • Able to understand general business concepts and apply them when communicating with diverse groups of people
  • Interpersonal skills to work as a team member and as a liaison

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