Product Policy Analyst, LIVE

  • Individual Contributor
  • TSPA Members
  • Los Angeles, CA, USA, New York, NY, USA, or other TikTok offices in USA
  • Experience level: 3+ years

Website TikTok

This content was reproduced from the employer’s website on November 30, 2021. Please visit their website below for the most up-to-date information about this position.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

As a Product Policy Analyst on TikTok’s US Trust & Safety team, you will work to ensure that users enjoy a safe, authentic, diverse and inclusive community on the platform. This role will specialize in the platform’s livestreaming feature, TikTok LIVE. You will need a deep understanding of how TikTok LIVE works and how it can be abused. This will require developing systems for tracking and anticipating user behavior and identifying thoughtful and creative policy solutions in a fast moving environment. You will work closely with a variety of internal partners including Global and US experts on issues such as minor safety and hateful behavior, Communications, Operations, Product, and Legal to ensure that TikTok is able to detect, triage, and prevent livestream safety incidents. This position will be full-time. It can be based in any of our US offices but preference will be given to candidates based in Los Angeles or New York City.

– Work closely with cross-functional partners and external experts to understand emerging social media trends in the US and to predict violations of TikTok’s community guidelines on LIVE
– Provide deep understanding of the LIVE product and enforcement requirements to support the development, launch and training of effective content policies and guidance
– Work closely with product teams to promote community well-being and user safety through optimization of product safety features and product strategy
– Continuously conduct research into trust and safety best practices and analyze existing policies and procedures to identify gaps, inconsistencies, or conflicts
– Work with cross-functional teams to set goals and milestones for continuously improving the safety of the LIVE feature

– Minimum BA/BS degree
– 3+ years of work experience in Trust & Safety, Livestream policy, or other policy or brand safety roles in a new media, technology, or entertainment company
– Demonstrated systematic thought process regarding policy and experience working with engineering and technical design teams
– Ability to thrive in ambiguous environments, identify trade-offs, and make decisions in high-pressure situations
– Deep knowledge in how policy develops in new media, technology, entertainment, or related fields
– Strong attention to detail — highly self-driven and results oriented
– Experience handling sensitive and sometimes graphic material

Preferred qualifications:
– Bilingual in English and at least one other language (e.g., Spanish, Mandarin)
– Experience working with international partners in different time zones
– Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data
– Experience managing complex research projects
– Experience working in a start-up, or forming new teams in established companies
– Advanced proficiency in Excel

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