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- Bachelor’s degree or equivalent practical experience.
- 4 years of experience working in a policy, legal, regulatory, compliance, or technology environment.
- 2 years of experience working on information quality, child safety or child development issues including countering exploitation, grooming and other child endangering behaviors.
- JD, MBA, or Master’s degree.
- Experience using data and technology to solve business problems.
- Experience working on content issues, including child endangerment and other potentially harmful or upsetting content.
- Experience with policy and knowledge of the technology sector and key policy issues affecting content moderation online (e.g., online safety, kids content, misinformation, etc.).
- Ability to translate complex issues into simple, clear language and to collaborate with cross-functional stakeholders and navigate organizational boundaries.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed – with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Global Policy and Standards (GPS), part of Google’s Trust and Safety team, develops product policies that help improve user experiences across a wide variety of Google’s products. This position is on the Information Quality (IQ) and Kids and Family (K&F) Product Policy team – a team of subject matter experts on child safety, kids content, and information quality that strategizes cross-functionally and across Google to drive IQ and K&F product policies. This role may review graphic, controversial, and sometimes offensive content during the course of the role in line with Google’s policies.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full-time position is $97,000-$147,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
- Analyze child safety policy issues that technology platforms are facing and make policy recommendations on how to address them.
- Collaborate with Product, Engineering, and Trust and Safety teams to influence product decisions and prioritization, and improve user experience.
- Drive research and collaboration in the child safety space both within Google and with Key Opinion Formers to set industry standards. Drive awareness and understanding of our child safety and information quality product policies within Google and across our user base.
- Identify content trends and draft product policies that reduce content that could be harmful to kids and families and align with Google’s information quality principles.
- Provide clear and timely updates to executives and senior stakeholders both within T&S and more broadly within Google on issues related to child safety and information quality on Google products.