Website Synthesia
This content was reproduced from the employer’s website on April 8, 2024. Please visit their website below for the most up-to-date information about this position.
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Meet Synthesia
We’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.
Join the rocket ship while it’s taking off! 🚀
The role…
- Participate in the research, review and implementation of Content Moderation Policies.
- Work with Policy and Moderation leadership to support policy enforcement strategies and ensure the alignment of our content moderation policies with how they are implemented at scale.
- Create supporting and training materials, strategy for Policy Enforcement and Review to ensure our Content Moderation Policies are delivered and enforced to a high standard.
- Act as the main point of contact for the Content Moderation team for escalations and policy questions for the Moderation and Support teams.
- Support the Online Policy & Safety Manager in cross functional and strategic areas, facilitating and creating a connecting bridge between the Content Moderation Function and Policy while reporting an assessment of alignment and progress.
- Analyse Content Moderation data to validate recommendations for Policy and drive continuous policy enforcement and improvement.
- Analyse threat intelligence data and reports, harmful behavior and identify trends to better understand the threat landscape and help improve detection, strategic policy improvements and prevention methods.
- Leverage and manage risks and moderation issues, work with cross-functional teams and articulate to stakeholders the rationales for various policy implementations, considering both advantages and drawbacks
About you…
- Minimum of 2- 3 years of industry experience (Trust & Safety) in either policy development and enforcement, content moderation, compliance, or similar functions.
- Ability to communicate policy guidance and rationale effectively with different audiences (inside and outside Trust & Safety teams).
- Experience and strong ability to be proactive, take ownership of issues and gaps and deliver proposals and solutions autonomously on complex, cross-functional projects with multiple stakeholders.
- Self-starter and driven personality with strong operational action based mindset. You enjoy building relationships, processes and getting involved in multiple projects at a time while paying attention to detail.
- Experience in procuring, using, understanding and reporting Trust & Safety data, tools and insights. You can identify trends, patterns and create impactful reports that drive action.
- Ability to quickly change priorities, projects and deliverables.
- Ability to understand the challenges and opportunities of operationalising online policy, including in the content moderation space, and how to best create enforcement strategies.
- An interest and general understanding on Generative AI and how this technology can further help advancing online safety.
At Synthesia we expect everyone to…
- Be an owner
- Focus on outcomes over Inputs and Plans
- Make the journey fun
- Default to simple
You can read more about this in this public Notion page – https://synthesia.notion.site/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2
The good stuff…
In addition to being a part of a great team, working in a fun and innovative environment, we offer…
📍 A hybrid setting where you can work from our London office in Soho.
💸 A competitive salary + stock options in our fast-growing Series C start-up.
🍼 Paid parental leave.
🌴 25 days of annual leave + public holidays in the country where you are based.
🚲 Cycle to work scheme (London).
🥳 Regular socials and company retreats + and regular tasty lunches!
🏥 Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts.
👉 A generous referral scheme.
🧓 Pension contribution/salary sacrifice.
💻 Work from home set up.
🚀 A huge opportunity for career growth as you’ll help shape a market-defining product.
✨ We will always take hustle and ambition over grades and have structured our interview process to reflect this.
If you want to be a part of building a legendary company, COME JOIN US!😊
