Manager, Risk Portfolio – Risk Performance and Enhancement

  • Individual Contributor
  • San Jose, CA, US
  • This position has been filled
  • Experience level: 5+ years

Website okcoin Okcoin

This content was reproduced from the employer’s website on March 30, 2023. Please visit their website below for the most up-to-date information about this position.
The Risk function at Okcoin is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.
About the Opportunity:
This is a highly-impactful role at one of the fastest-growing global cryptocurrency exchanges headquartered in San Francisco, CA. The Manager, Risk Portfolio will offer a strategic perspective, sound business judgement, deep analytical capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results.
An ability to quickly define the problem, conduct analysis, and provide timely recommendations will be essential. Key skills will include an ability to develop relationships across multiple departments and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting.
The position is a unique opportunity to both manage the risk and partner with the business to grow user adoption and overall product/feature revenue.
What You’ll Be Doing:
  • Develop Risk Portfolio KPIs to track Conversion Rates and well as Loss Rates.
  • Validating the performance of risk forecasts and recommending additional data elements that can improve the forecasting process.
  • Cross checking the overall health of the risk program based on the risk policies and recommend changes with the overall business growth in mind.
  • Working closely with the Risk Rules and ML team to recommend changes to improve precision rate.
  • Analyzing the data elements, the investigations team should review to tackle different types of fraud.
  • Working closely with the Risk Tools and Technology team to help prioritize the risk technology work.
  • Understand impact of risk enhancements on Okcoin’s ecosystem (trade-off between loss/risk mitigation and revenue growth / positive customer experience).
  • Responsible for monitoring performance of the risk portfolio and promoting business growth with the right balance OKCoin risk appetite.
  • Deep understanding of opportunities within the risk eco-system and presenting creative solutions to avoid losses.
  • Promote a data-driven culture within the department with value-added data analysis and timely management of information;
  • Engage in storytelling via data analytics to connect the dots and visualize problems or pain points within the business; and
  • Establish effective cross-functional relationships with Product, Customer Service, Business Intelligence, Engineering, Marketing, Business Development to build and operationalize robust risk solutions to address emerging business issues.
What We Look For In You:
  • Bachelor or Master in Statistics, Business Analytics, Finance, or Economics.
  • 5+ years creating risk or business intelligence development experience
  • Knows how to set up goals and define relevant metrics to measure the performance and provide the insights of business changes.
  • Experience with risk/data analytics, tools, and concepts e.g. SQL, Python, Risk Rule Engines, Risk Modeling, Identity Verification, etc.;
  • Experience in a fast-paced startup environment with a strong level of initiative;
  • Strong organizational skills and excellent follow-through;
  • Ability to learn new technology tools quickly; and
  • Ability and willingness to travel as needed.
  • Able to work in Bay area.
Nice to Haves:
  • Crypto/Blockchain experience;
  • Advanced Excel skills, and the ability to write and execute SQL queries. Ability to use Python for data analytics is desirable.
  • Relevant Fraud certifications e.g. Certified Fraud Examiner (CFE), etc.