Legal Trust and Safety Technology Data Program Manager

  • Individual Contributor
  • TSPA Members
  • Los Angeles, CA, USA, Austin, TX, USA, Menlo Park, CA, USA, Washington, D.C., USA, San Francisco, CA, USA, Chicago, IL, USA or Remote USA
  • Experience level: 8+ years

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This content was reproduced from the employer’s website on March 3, 2022. Please visit their website below for the most up-to-date information about this position.

The Technical Programs team in Meta’s Security, Integrity, and Investigations organization is looking for an experienced Technical Program Manager with a strong data background who is able develop process, prioritization and strategy balancing the needs of multiple stakeholders. This position requires the ability to build expertise across a diverse set of focuses, develop plans with ecosystem partners, identify policy or program gaps and opportunities, and drive execution through influence or direct intervention.

The candidate will have experience in data program management, data analysis, and technical systems to inform data program strategy development. They will exhibit strong interpersonal skills to collaborate effectively across teams, and a rigorous, analytical and strategic approach to problem solving. They will also be comfortable managing and de-conflicting executive priorities in a high demand and tight timeline environment. This work will be accomplished by working closely with legal SMEs, engineering teams, third party vendors, teammates, and cross-functional partners. Lastly, the candidate should have familiarity with or be willing to work on the intersection of tech, legal, compliance, and government matters. This is a full-time position.

Legal Trust and Safety Technology Data Program Manager Responsibilities

Build strong and aligned program teams to efficiently deliver on shared goals.
Collaborate with different data, engineering, and business teams to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the partner teams.
Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.
Define and track key metrics, key quality and performance indicators, and drive cross functional execution of program deliverables.
Proactively identify and analyze complex, long-term, critical data problems with team leaders and stakeholders.
Drive internal and external process improvements across multiple teams and functions, including reduction of manual effort through automation.

Minimum Qualifications
B.S. in Computer Science or a related technical discipline, or equivalent experience.
8+ years of software engineering, data, or technical product/program management experience.
Experience delivering tech programs or products from inception to delivery.
Knowledge of user needs, gathering requirements, and defining scope.
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.

Preferred Qualifications
Communication experience and experience working with technical management teams to develop systems, solutions, and products.
Organizational, coordination and multi-tasking experience.
Analytical and problem-solving experience with large-scale systems.
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
Experience in SQL.
Experience obtaining a government NDA and/or security clearance.

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