Lead Counsel, Trust

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  • People Management
  • TSPA Members
  • Remote, US (some location exemptions) (Remote)
  • This position has been filled
  • Experience level: 12+ years

Website airbnb Airbnb

This content was reproduced from the employer’s website on August 29, 2022. Please visit their website below for the most up-to-date information about this position.

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in  states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously  evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Airbnb is a mission-driven company dedicated to helping create a world where people can belong anywhere. It takes a unified team that is committed to our core values to achieve this goal.

Airbnb’s Legal team embodies the company’s innovative, forward-thinking spirit. At the frontier of the new sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb’s mission and leading as a 21st century company.

We are looking for an experienced, highly motivated attorney to join us as Lead Counsel, Community Trust to provide legal support and counseling on our community policies that address civil rights, trust and safety, and other matters that impact our platform and community globally. These are some of the most important issues we work on in the Legal department and your work will play a critical role. The position reports to our Associate General Counsel, Community Trust.

This is a unique opportunity to work on novel issues in an exciting, fast-paced environment. This job is for you if you have superb writing skills, enjoy ambiguity, love working on complex legal and social issues, and believe that a company can change the world by encouraging immersive travel and experiences. You work well with business partners as well as lawyers, have an upbeat positive attitude even in the face of crisis, are collaborative, thrive on building relationships and working with others, and shy away from drama.


  • Assist with drafting Airbnb’s internal and external facing policies that pertain to civil rights, trust and safety, and our community standards
  • Collaborate with business and legal teams to develop policy principles and synthesize stakeholder goals and objectives
  • Work closely with our community support and operations teams to implement new policies and policy changes across the platform
  • Provide hands-on investigation, analysis, and advice on an array of matters that implicate Airbnb policies and policy enforcement
  • Assess, manage, and provide legal advice to stakeholders regarding tort, discrimination, and disparate impact claims, and related internal investigations
  • Ability to both advise on and drive cross-functional projects with business partners, including Trust & Safety, Communications, Public Policy, Community Policy, Product, and Hosting teams
  • Help manage team resources to align with business priorities and objectives
  • Active championship of Airbnb’s mission, ethics and integrity
  • Support of Airbnb’s commitment to building and maintaining a diverse and inclusive workplace, free of discrimination and harassment

Required Background, Knowledge, Skills

  • J.D. with strong academic credentials and demonstrated record of success as a senior in-house lawyer or law firm partner
  • Member of California Bar or eligible to register as Registered In-House Counsel
  • Minimum 12 years of significant knowledge and experience with issues such as litigation, risk mitigation, trust and safety, civil rights. Experience with internal investigations is a plus.
  • Outstanding analytical, oral, and writing skills, including the ability to distill complex legal issues efficiently and effectively for a business audience, often in novel or ambiguous situations
  • Possess a highly-developed sense of urgency in time sensitive and high stakes matters
  • Demonstrated record of entrepreneurial, quick-thinking, pragmatic, business-oriented advice that properly balances both legal risk and business reward
  • Highly motivated, efficient, and organized with proven ability to thrive in a fast-paced work environment
  • Excellent communication skills with capacity to advocate for a position while maintaining collaborative and open-minded approach
  • Passion for travel, home sharing and deep appreciation for Airbnb community
  • Good sense of humor, disdain for drama, and desire to get things done