Content Labelling and Operations Specialist – Indonesia

TikTok logo
  • Individual Contributor
  • TSPA Members
  • Jakarta, Indonesia
  • This position has been filled

Website tiktok TikTok

This content was reproduced from the employer’s website on November 19, 2022. Please visit their website below for the most up-to-date information about this position.

Join us and make impact happen with a career at TikTok. Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our Operations team moderate millions of videos globally every day, ensuring we are bringing only safe content to our users. Eco-Labeling develops unified global rules for diversified video and header accounts, manages and optimizes the efficiency and accuracy, and provides weekly data analysis of TikTok content ecological diversity.

What will I be doing?

– Responsible for monitoring short video content to ensure quality & consistency of labeling
– Through quality evaluation and data analysis, providing feedback and identifying areas for improvement
– Collaborate with Product teams to provide feedback on content types and trends to enable appropriate labels to be created
– Collaborate with outsourcing to observe the manpower, review labeler’s understanding of content labeling and provide feedback on development, to ensure the project can run smoothly
– Support the internal & external training

What should I bring with me?

– Proficient in English
– QA experience is preferred
– Previous experience performing an Operations based role, ideally within a Content Safety or Social media / video environment
– Strong eye for detail and comfortable using data analysis to identify trends
– Strong and confidence in communication and training skill
– Experience in a BPO / Call center / customer service environment / social media platform or coordinator field