Associate Product Manager

  • Individual Contributor
  • New York, California, New Jersey, Connecticut, Arizona, Louisiana, Massachusetts, Texas, or Washington, USA
  • Experience level: 1-3 years

Website Bitly

This content was reproduced from the employer’s website on June 1, 2022. Please visit their website below for the most up-to-date information about this position.

At Bitly, we believe in the power of the link – to start a conversation, build a relationship or grow a business. Our mission is to turn every link into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.
Bitly is seeking a mission-driven and relentlessly curious Associate Product Manager with a strong technical background and experience developing SaaS products and solutions that solve critical customer pain points. As an Associate Product Manager – Trust & Safety, you will define and drive the roadmap for Bitly using data and insights as your guide. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into customer benefits is crucial. In this role, you will collaborate with Engineering, Legal, and Design to help protect our users from abusive content and promote a community of trust.

What You’ll Do

    • Identify market opportunities, build business cases, and help shape and define product vision and strategy for the entire company in collaboration with Trust & Safety team
    • Understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently.
    • Articulate and design customer experiences that delight the user
    • Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress and success
    • Gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery
    • Lead a cross-functional agile team of engineers, UX/UI designers and project managers
    • Develop the product roadmap and be its evangelist for a cross-functional team of PMs, engineers and stakeholders
    • Illuminate abuse threats and trends and inform effective strategies to prevent or disrupt abuse at scale
    • Leverage data to deliver answers backed by thoughtful analysisArticulate results and strategic options and recommendations to leadership – be a data story-teller
    • Design, build and maintain dashboards that executives, managers and ICs can use for reporting and insights

Who You Are

    • 1-3 years of hands-on SaaS product management experience or equivalent work experience
    • Background working in data analytics and/or business intelligence
    • Have a proven track record of leveraging data-driven insights to deliver business results
    • Ability to drive vision & strategy across a team of PMs, engineers, designers, and marketers
    • Very strong communication and influencing skills
    • Excellent people and management skills to interact with cross-functional teams, and third parties
    • Experience working in agile environments
    • Ability to work with limited direction across multiple projects — self-starter personality is a must
    • Comfort diving into large, complex datasets with little or no documentation
    • Ability to develop complex SQL queries and visualize results
    • Strong eye for data visualization and telling stories using data
    • Willingness to take on big challenges and own the results from ideation through execution
    • A customer centric mindset and an empathy for the humans behind the numbers
    • Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team

Bonus Points

    • Bachelor’s degree in business-focused, analytical, or technical field
    • Experience building Trust & Safety solutions
    • Expert writing SQL and/or a good understanding of statistical languages e.g. R / Python

To apply for this job please visit